Business Relations Manager - Surabaya

RedDoorz; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

RedDoorz in Surabaya seeks a Business Relationship Manager/Account Manager/Property Management to nurture strong partnerships with hotel owners and staff. You will monitor property quality and oversee a 30-40 property portfolio, coordinating with internal teams to align on goals and growth opportunities.

The role emphasizes proactive customer experience improvements, operational efficiency, and effective field visits to ensure compliance and standards across properties.

Qualifications

• Bachelor's degree required in marketing, communications, or related field.
• Fresh Graduate welcome to apply.
• Strong negotiation, communication, and relationship-building abilities.
• Proficiency in written and spoken English is advantageous.

Responsibilities

• Maintain a good relationship with property owners and hotel/property staff.
• Monitor the quality of properties to ensure they meet standards.
• Manage a portfolio of 30-40 properties.
• Build and manage relationships with key partners and properties.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address issues.

Skills

Negotiation skills

Communication skills

Relationship management

English proficiency

Education

Bachelor's degree in marketing/communications or related fields

Job description

Business Relationship Manager/Account Manager/Property Management

Qualification:

• A bachelor's degree is required, preferably in marketing, communications, or related fields.
• Fresh Graduate welcome to apply
• Strong negotiation, communication, and relationship-building abilities.
• Proficiency in both written and spoken English is advantageous.

Key Responsibilities:

• Maintain a good relationship with property owners and hotel/property staff.
• Monitor the quality of properties to ensure they meet our standards.
• Manage a portfolio of 30-40 properties.
• Build and manage relationships with key partners and properties.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.