Business Process & Compliance Staff

PT Polychemie Asia Pacific Permai; Jakarta Pusat; Sur place; IDR 78 120 000 - 133 920 000; Plein temps

Résumé du poste

PT Polychemie Asia Pacific Permai is seeking a Business Process & Compliance Staff (Operations & ISO 9001) to map processes, draft SOPs and align operations with ISO 9001:2015 across the plant. You will serve as Internal Auditor for ISO 9001, manage NCRs, CAPA tracking, and control documents, driving Kaizen initiatives with Plant Production and QA/QC teams.

Applicants should hold a bachelor’s degree in Chemical Engineering, Chemistry, Industrial Engineering, or Operational Management, with 1–2

Qualifications

• Bachelor’s degree in chemical-related field with 1–2 years in manufacturing.
• ISO 9001:2015 training or certification.
• Strong technical writing and process mapping skills.

Responsabilités

• Design, draft, and write SOPs and work instructions (IK) from scratch and document workflows clearly.
• Standardise factory processes aligned with ISO 9001:2015 Operation clause and production parameters.
• Act as Internal Auditor for ISO 9001 to assess compliance across lines and QA processes.
• Manage Non-Conformance Reports (NCR) and monitor defect mitigation to prevent shipments.
• Facilitate CAPA tracking with RCA methods (Fishbone / 5 Whys) with Production Head & Plant Manager.
• Control documented information lifecycle and ensure current versions are used.

Connaissances

Technical writing

Process mapping

MS Office

MS Visio

English proficiency

Indonesian proficiency

Formation

Bachelor’s degree in Chemical Engineering, Chemistry, Industrial Engineering or Operational Management

Outils

MS Office

MS Visio

Description du poste

PT Polychemie Asia Pacific Permai is a leading manufacturer of high-quality chemical products, serving a diverse range of industries. With a strong focus on innovation and sustainability, we are committed to delivering exceptional products and services to our customers. Our team of dedicated professionals is the foundation of our success, and we are always looking for talented individuals to join our growing organisation.

About the role

As the Business Process & Compliance Staff (Operations & ISO 9001) at PT Polychemie Asia Pacific Permai, you will play a crucial role in ensuring the efficiency, standardisation, and strict quality compliance of our manufacturing plant operations. Reporting directly to the QA-QC Manager / Management Representative (MR), you will be responsible for mapping business processes, drafting and maintaining comprehensive Standard Operating Procedures (SOPs), and ensuring full alignment with ISO 9001:2015 Quality Management System standards.

Key responsibilities

Designing, drafting, and writing comprehensive Standard Operating Procedures (SOPs) and Work Instructions (IK) from scratch, translating complex chemical plant operational workflows into clear, structured, and auditable system documentation.

Standardising manufacturing factory processes (aligned with ISO 9001 Clause 8 - Operation), including chemical formulation mixing instructions, reactor/machine control guidelines, and production parameter sheets in coordination with the Plant/Production team.

Acting as an Internal Auditor for ISO 9001 to systematically evaluate compliance across production lines, In-Process QA, Batch Record management, and laboratory/factory equipment calibration.

Managing the Non-Conformance Report (NCR) process by identifying, recording, and monitoring the mitigation of defective products or chemical batch failures to prevent unauthorized delivery to customers.

Facilitating Corrective and Preventive Action (CAPA) tracking by collaborating with the Production Head and Plant Manager to conduct Root Cause Analysis (RCA) using Fishbone or 5 Whys methodologies.

Controlling Documented Information (aligned with ISO 9001 Clause 7.5) by managing the entire lifecycle of quality documents, ensuring only the latest versions are distributed across the plant floor while withdrawing and archiving obsolete copies.

Fostering a culture of Continuous Improvement (Kaizen) by driving Plan-Do-Check-Act (PDCA) initiatives on the factory floor to reduce chemical material waste and rework.

Organising and conducting socialization sessions, training, and competency evaluations for factory operators regarding new or revised operational procedures.

About you

A bachelor's degree in Chemical Engineering, Chemistry, Industrial Engineering, or Operational Management.

At least 1-2 years of experience in a manufacturing environment, preferably within the chemical manufacturing, adhesives, paint, or polymer industries, serving as a QA Staff, Document Controller, or Process Compliance Staff.

Mandatory Certification: A verified certificate in ISO 9001:2015 Quality Management System training from a reputable institution.

Exceptional technical writing and process mapping skills, with proven capability to visually translate ground-level manufacturing activities into well-structured text and flowcharts (proficiency in MS Office and MS Visio is required).

Strong understanding of manufacturing ERP workflows, chemical logistics, and material balancing.

Highly detail-oriented with a firm attitude toward quality compliance, paired with excellent interpersonal and communication skills to effectively bridge operational workers and senior management.

Proficient in Indonesian and English, both written and verbal.

About us

PT Polychemie Asia Pacific Permai is a leading manufacturer of high-quality chemical products, serving a diverse range of industries. With a strong focus on innovation and sustainability, we are committed to delivering exceptional products and services to our customers. Our team of dedicated professionals is the foundation of our success, and we are always looking for talented individuals to join our growing organisation.