Business Development Assistant Manager - RHQ

PT Amerta Indah Otsuka; Jakarta Selatan; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Amerta Indah Otsuka seeks a proactive professional to coordinate regional manufacturing operations and support technical development, quality improvement, and continuous improvement initiatives. The role consolidates and analyzes operational data, prepares management reports, and aligns with regional direction.

You will coordinate with RHQ, ASEAN Production Department, suppliers, and local affiliates, ensuring effective communication and timely follow-up of issues across functions.

Qualifications

• Bachelor's degree in a technical or manufacturing discipline.
• Minimum 3 years in manufacturing, in a Japanese manufacturing environment (FMCG/pharma/chemical).
• Experience coordinating multiple stakeholders and preparing operational or management reports.
• Experience with root cause analysis and CAPA.
• JLPT N3 proficiency required; N2 preferred.
• Fluency in English and strong Excel skills.

Responsibilities

• Coordinate manufacturing operations and regional initiatives across production, supply chain, technical, quality, and other stakeholders.
• Consolidate and analyze performance data (productivity, efficiency, quality, yield) and identify gaps and improvement opportunities.
• Track projects, risks, issues, dependencies, and actions; provide status updates and escalation when needed.
• Facilitate problem solving and coordinate CAPA with relevant functions; support QMS and GMP/ISO standards.
• Prepare management reports, dashboards, and presentations; translate data into insights and recommendations.
• Coordinate meetings and cross-functional discussions; support budgeting, outsourcing, and vendor coordination.

Skills

Fluent English

Excel proficiency

Japanese (JLPT N3)

Stakeholder coordination

Root Cause Analysis

CAPA

Education

Bachelor's degree in Industrial/Manufacturing/Engineering

Tools

Excel

Job description

Job Summary

Act as a key coordination and technical support partner for regional manufacturing operations, connecting Regional Headquarters (RHQ), ASEAN Production Department, overseas factories, local affiliates, suppliers, and relevant functional stakeholders. The role is responsible for coordinating manufacturing operations, technical development, quality improvement, continuous improvement initiatives, management reporting, and follow-up of operational issues across relevant stakeholders. The position consolidates and analyzes operational information, coordinates problem solving and improvement activities, and prepares structured reports and presentations to support management decision-making.

Job Description

Manufacturing Operations & Performance Management

1. Support and monitor manufacturing operations and regional manufacturing initiatives across relevant production, supply chain, technical, quality, and operational stakeholders to support effective execution and alignment with RHQ/ HQ direction.
2. Consolidate and analyze manufacturing and operational performance data, including productivity, efficiency, quality, yield, process performance, and other relevant KPIs, and identify key gaps, risks, and improvement opportunities.
3. Track manufacturing projects, initiatives, risks, issues, dependencies, and action plans and provide timely status updates and escalation to relevant management when required.

Technical Development, Quality & Continuous Improvement

1. Facilitate structured problem solving and root cause analysis for manufacturing and operational issues and coordinate appropriate corrective and preventive actions (CAPA) with relevant functions.
2. Support the implementation and maintenance of manufacturing and quality systems, including FSSC 22000, ISO 9001, GMP, 5S, and other applicable standards and procedures.
3. Drive and coordinate continuous improvement initiatives, including Kaizen, PDCA, process standardization, waste reduction, productivity improvement, and other operational excellence activities.

Management Reporting & Japanese / Regional Coordination

1. Prepare and deliver management reports, dashboards, presentations, and analytical summaries that translate manufacturing and operational data into clear insights, issues, countermeasures, and recommendations for management decision-making.
2. Act as a key liaison between Japanese management, RHQ, ASEAN Production Department, overseas factories, local affiliates, and relevant functions to ensure effective communication, alignment, and execution of manufacturing‑related initiatives.
3. Facilitate Japanese-English-Indonesian business communication, including timely reporting, consultation, escalation, interpretation, translation, and follow‑up of operational and technical matters.
4. Coordinate meetings, alignment forums, and cross‑functional discussions, including preparation of materials, documentation of decisions, assignment of action items, and monitoring of agreed actions through completion.

Vendor, Budget & Operational Support

1. Coordinate vendors, contractors, and external service providers for assigned manufacturing, technical, and operational activities, including quotation review, negotiation support, scheduling, deliverable monitoring, and issue resolution.
2. Monitor assigned budgets and expenditures for manufacturing, technical, and operational activities and coordinate with relevant functions to ensure cost‑efficient execution and compliance with approved budgets and company procedures.
3. Support regional manufacturing administration and operational requirements, including assigned outsourcing arrangements, reporting, documentation, invoicing, business travel, and other activities necessary for effective ASEAN Production Department operations.

Operational Excellence & Improvement

1. Identify and recommend opportunities to improve manufacturing processes, operational effectiveness, quality, cost, and ways of working, and support implementation and monitoring of agreed improvement actions.

Minimum

• Minimum Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Food Technology, Chemical Engineering, Pharmacy / Pharmaceutical Science, Supply Chain Management, and other relevant technical or manufacturing disciplines
• Minimum 3 years of experience in manufacturing and has worked in a Japanese manufacturing environment, preferably in Food/FMCG, Pharmaceutical, Chemical, or another process-manufacturing environment
• Experienced in coordinating multiple stakeholders/functions & preparing operational or management reports.
• Experienced with Root Cause Analysis & CAPA
• Experience with vendor coordination or budget monitoring
• Must have a minimum of JLPT N3 proficiency; N2 preferred
• Must be fluent in English
• Intermediate to advance proficiency in Excel
• Must have strong manufacturing fundamentals (FSSC 22000, ISO 9001, GMP, 5S, Kaizen, PDCA, RCA, CAPA)