Business Operation Support

LIUGONG FINANCE INDONESIA; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

LIUGONG FINANCE INDONESIA is seeking a detail-oriented administrator to perform CDD/KYC verification, maintain customer records, and review financing documents. You will coordinate with Sales, Credit, Legal, and Risk teams to resolve discrepancies and ensure compliant documentation.

The role emphasizes structured, process-driven work habits, strong data handling, and proficient Excel use to support daily transactions in a banking/finance setup.

Qualifications

• Bachelor's degree in a business-related field with GPA min. 3.00/4.00.
• Fresh graduates welcome; internship in admin, banking, or financial services is a plus.
• Strong attention to detail and high level of accuracy in handling data and documents.
• Good analytical and problem-solving skills for basic verification and checking processes.
• Able to work in a structured and process-driven environment.
• Good communication skills and ability to coordinate with multiple stakeholders.
• Proficient in Microsoft Office (especially Excel).

Responsibilities

• Perform basic Customer Due Diligence (CDD)/Know Your Customer (KYC), including verification of customer identity and supporting documents.
• Input and maintain customer data accurately in the system/database.
• Conduct preliminary checks on financing documents, contracts, and cooperation agreements with customers.
• Ensure all documentation complies with internal policies and regulatory requirements.
• Coordinate with internal stakeholders (e.g., Sales, Credit, Legal, Risk) to resolve any data or documentation discrepancies.
• Maintain proper documentation and filing in an organized and auditable manner.
• Support daily operational processes to ensure smooth and timely transaction processing.

Skills

KYC

CDD

Data entry

Excel

Attention to detail

Stakeholder coordination

Regulatory compliance

Analytical skills

Education

Bachelor's degree in Business Administration, Management, Accounting, Law, or related fields

Tools

Microsoft Office

Job description

• Perform basic Customer Due Diligence (CDD)/Know Your Customer (KYC), including verification of customer identity and supporting documents
• Input and maintain customer data accurately in the system/database
• Conduct preliminary checks on financing documents, contracts, and cooperation agreements with customers
• Ensure all documentation complies with internal policies and regulatory requirements
• Coordinate with internal stakeholders (e.g., Sales, Credit, Legal, Risk) to resolve any data or documentation discrepancies
• Maintain proper documentation and filing in an organized and auditable manner
• Support daily operational processes to ensure smooth and timely transaction processing

Requirements

• Bachelor's degree in Business Administration, Management, Accounting, Law, or related fields from a reputable university with GPA min. 3.00/4.00
• Fresh graduates are welcome to apply; prior internship experience in administration, banking, or financial services is a plus
• Strong attention to detail and high level of accuracy in handling data and documents
• Good analytical and problem-solving skills for basic verification and checking processes
• Able to work in a structured and process-driven environment
• Good communication skills and ability to coordinate with multiple stakeholders
• Proficient in Microsoft Office (especially Excel)