Banking Operations Intern

StraitsX; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

StraitsX is seeking a Banking Operations Intern in Jakarta to support our Banking and Finance Operations team during a rapid growth phase.

The role focuses on KYC/compliance documentation, bank onboarding, and administrative coordination with banking partners, with emphasis on accuracy and organization.

Qualifications

• Education in final year or fresh graduate in a relevant finance/business field.
• High accuracy in banking/compliance documentation is essential.
• Ability to manage multiple document checklists and deadlines.
• Strong written and verbal communication, especially with external partners.
• Proficiency in Microsoft Office and Google Workspace.

Responsibilities

• KYC & Compliance Documentation: gather, organize, package, and submit documents for new bank accounts.
• Pipeline Management: maintain onboarding tracker for real-time status updates.
• Administrative Support: draft responses and obtain signatures or missing files.
• Process Improvement: help build a Bank Onboarding Checklist/Playbook.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Software Proficiency

Work Ethic

Domain Knowledge (KYC/AML)

Previous Internship in Banking Ops

Education

Bachelor’s degree in Finance, Business Administration, Accounting, Economics, or related field

Job description

As our company continues its rapid expansion into new regional markets, establishing robust banking relationships is critical to our operational success. We are seeking a highly organized and proactive Banking Operations Intern to join our Banking and Finance Operations team during this exciting growth phase.

What You Will Do

• KYC & Compliance Documentation: Assist in gathering, organizing, securely packaging, and submitting the necessary KYC and corporate documents (e.g., Certificates of Incorporation, director registers) required for new bank account setups.


• Pipeline Management: Maintain and update the bank onboarding tracker daily, ensuring all internal stakeholders have real-time visibility into the status of pending accounts and outstanding requirements.


• Administrative Support: Facilitate communication with banking partners by drafting responses to basic follow-up queries and fulfilling requests for updated signatures or missing files.


• Process Improvement: Identify administrative bottlenecks in the current onboarding workflow and help build a standardized "Bank Onboarding Checklist/Playbook" for future use.

What We Are Looking For

Must-Have Requirements

• Education: on the final semester or fresh graduate in a Bachelor’s degree program in Finance, Business Administration, Accounting, Economics, or a closely related field.


• Attention to Detail: Exceptional accuracy and meticulousness, as even minor errors in banking and compliance documentation can delay account setups.


• Organizational Skills: Highly organized with the ability to manage multiple document checklists and deadlines across different banking partners simultaneously.


• Communication: Strong professional written and verbal communication skills; comfortable drafting emails to external banking representatives.


• Software Proficiency: Solid working knowledge of Microsoft Office (Excel, Word) and/or Google Workspace (Sheets, Docs).


• Work Ethic: Proactive, eager to learn, and comfortable handling repetitive but critical administrative tasks in a fast-paced environment.

Nice-to-Have Requirements (Bonus Skills)

• Domain Knowledge: Basic familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), or corporate compliance concepts.


• Previous Experience: Prior internship or coursework experience in corporate treasury, banking operations, or legal/compliance administration.