Business Development Manager - Indonesia

CLaaS2SaaS; Jakarta Pusat; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

CLaaS2SaaS is seeking a hands-on Business Development Manager for Indonesia to drive sales, personally acquire clients, and mentor learners in digital and workforce transformation.

You will use digital channels and Upwork to win SME clients, manage the full sales cycle, and advise on digital adoption to help businesses grow and scale in an AI-enabled landscape.

Qualifications

• 3–7 years in digital, business development, or freelance/agency work.
• Must have personally acquired and closed clients.
• Experience using platforms like Upwork is a strong advantage.

Responsibilities

• Actively generate, pitch, and close new SME and business clients.
• Use digital channels, networks, and Upwork to acquire clients.
• Conduct direct outreach and engage business owners to convert leads.
• Manage end‑to‑end sales cycle from prospecting to closing deals.
• Advise SMEs on digital and workforce transformation opportunities.
• Translate client needs into practical growth, capability, and digital adoption solutions.
• Mentor learners on how to acquire clients and build a digital marketing / digital services agency.
• Share real experience in winning clients, handling objections, and closing deals.
• Guide learners through real‑world client acquisition and business‑building scenarios.
• Build and grow a community of potential learners around the aspiring one‑person company and digital freelancer space.

Skills

Sales

Client Acquisition

Digital Transformation

Freelance/Agency

Tools

Upwork

Job description

Business Development Manager - Indonesia

Digital Business Manager — Digital and Workforce Solution

We are looking for a hands‑on Digital Business Manager who is both a sales driver and a digital practitioner with proven client acquisition experience.

This role is not for a strategist or purely academic profile — we are looking for someone who has personally acquired clients using digital capabilities, ideally through freelance work, agency experience, or platforms like Upwork.

You will be responsible for selling, closing, and growing client relationships, while also mentoring learners on how to acquire clients and build real‑world capability in digital and workforce transformation.

You will represent two solution pillars that sit at the heart of our business:

We equip higher education students and career adults with the skills to transition, convert, or advance in the digital economy. Programmes are delivered across five tracks and include:

Work‑Study Degree — A structured work‑study pathway offering a recognised degree qualification in partnership with higher education institutions — designed for those who want to earn while they learn.

Digital Career Conversion Programme — A targeted reskilling programme that enables mid‑career adults to pivot into digital and tech‑enabled roles through structured, employer‑aligned learning pathways.

Digital Skilling Programme — A workforce enablement programme designed to upskill individuals across five digital competency tracks, equipping them for higher‑impact roles in a digitally transformed workplace.

We deliver purpose‑built digital software solutions that help individuals and organisations work smarter. Our current flagship offering is:

Agentic CRM Solution — An AI‑powered customer relationship management platform designed to automate workflows, enhance customer engagement, and drive business outcomes for organisations at scale.

Agentic Software Solution — Broader enterprise‑grade agentic tools that enable organisations to embed AI into core business processes and operations.

What You Will Do

Sales & Client Acquisition (Core Focus)

Actively generate, pitch, and close new SME and business clients

Use digital channels, networks, and platforms like Upwork to acquire clients

Conduct direct outreach and engage business owners to convert leads into paying clients

Manage end‑to‑end sales cycle from prospecting to closing deals

Client Advisory (Digital & Workforce Transformation)

Advise SMEs on digital and workforce transformation opportunities to grow their business

Translate client needs into practical growth, capability, and digital adoption solutions

Use practitioner experience to support business owners in improving performance and scalability

Mentor learners on how to acquire clients and build a digital marketing / digital services agency

Share real experience in winning clients, handling objections, and closing deals

Guide learners through real‑world client acquisition and business‑building scenarios

Build and grow a community of potential learners around the aspiring one‑person company and digital freelancer space

Requirements

Who We Are Looking For

We are looking for someone who is genuinely excited about learning — because in this role, you will be learning constantly. If continuous growth in an evolving AI‑driven landscape energises you, read on. If it does not, this role may not be the right fit.

3–7 years of experience in digital, business development, or freelance/agency work

Must have personally acquired and closed clients (not just supported delivery)

Experience using platforms like Upwork or similar is a strong advantage

Strong sales ability and confidence engaging business owners and decision‑makers

Practitioner mindset — knows how to turn digital capability into business outcomes

Entrepreneurial, persuasive, and commercially driven

Natural influencer and evangelist — able to inspire confidence and get people to act

What Success Looks Like

Consistently acquires and closes new clients

Builds strong SME relationships and revenue pipelines

Operates as a commercial practitioner in digital and workforce transformation