Business Analyst

CTI GROUP; Jakarta Pusat; On-site; IDR 167,400,000 - 334,800,000; Part time

Job summary

CTI GROUP in Jakarta seeks a Business Analyst to analyze objectives and operational challenges, identify requirements, gaps, and opportunities for improvement. You will facilitate workshops and translate business needs into functional requirements, user stories, and acceptance criteria, then map current and future processes for implementation.

You will collaborate with Solution Architects, Developers, QA, and Project Managers through the solution lifecycle, support SIT/UAT and Go-Live, and

Qualifications

• Bachelor’s Degree in IT, Information Systems, Computer Science, Software Engineering, Business Information Systems, or related field.
• 3+ years of experience in Business Analysis, System Analysis, IT Solution Analysis, Product Management, or related roles.
• Hands-on experience in business requirement gathering, analysis, validation, and documentation, including BPMN / process flows, UML, user stories, acceptance criteria, and functional specifications.
• Experience translating business requirements into solution designs and collaborating with Developers, QA, Solution Architects, and Project Managers for implementation.
• Experience supporting SIT / UAT, Go Live, and post-implementation activities within Agile/Scrum or SDLC based projects.
• Experience with SQL / database concepts and API/system integration (REST, JSON, SOAP) is preferred.
• Experience using Figma, Balsamiq, Visio, or Drawio for wireframing or process visualization is a plus

Responsibilities

• Analyze business objectives and operational challenges to identify requirements, gaps, and opportunities for improvement.
• Facilitate requirement workshops with business stakeholders and translate business needs into functional requirements, user stories, and acceptance criteria.
• Map current and future-state business processes and develop solution/functional specifications as a basis for implementation.
• Collaborate with Solution Architects, Technical Solution Analysts, Developers, QA, and Project Managers throughout the solution delivery lifecycle.
• Support SIT/UAT, Go-Live, and post-implementation stabilization, including issue clarification and requirement validation.
• Evaluate delivered solutions against business objectives and identify opportunities for continuous improvement and measurable business value.

Skills

Requirements gathering

Stakeholder collaboration

Process mapping

UML

BPMN

User stories

Education

Bachelor’s Degree (S1) in IT, Information Systems, Computer Science, Software Engineering, Business Information Systems, or related field

Tools

Figma

Balsamiq

Visio

Draw.io

SQL

API integration

Job description

• Analyze business objectives and operational challenges to identify requirements, gaps, and opportunities for improvement.
• Facilitate requirement workshops with business stakeholders and translate business needs into functional requirements, user stories, and acceptance criteria.
• Map current and future-state business processes and develop solution/functional specifications as a basis for implementation.
• Collaborate with Solution Architects, Technical Solution Analysts, Developers, QA, and Project Managers throughout the solution delivery lifecycle.
• Support SIT/UAT, Go-Live, and post-implementation stabilization, including issue clarification and requirement validation.
• Evaluate delivered solutions against business objectives and identify opportunities for continuous improvement and measurable business value.

• Analyze business objectives and operational challenges to identify requirements, gaps, and opportunities for improvement.
• Facilitate requirement workshops with business stakeholders and translate business needs into functional requirements, user stories, and acceptance criteria.
• Map current and future-state business processes and develop solution/functional specifications as a basis for implementation.
• Collaborate with Solution Architects, Technical Solution Analysts, Developers, QA, and Project Managers throughout the solution delivery lifecycle.
• Support SIT/UAT, Go-Live, and post-implementation stabilization, including issue clarification and requirement validation.
• Evaluate delivered solutions against business objectives and identify opportunities for continuous improvement and measurable business value.

Minimum Qualifications

• Bachelor’s Degree (S1) in IT, Information Systems, Computer Science, Software Engineering, Business Information Systems, or related field.
• 3+ years of experience in Business Analysis, System Analysis, IT Solution Analysis, Product Management, or related roles.
• Hands-on experience in business requirement gathering, analysis, validation, and documentation, including BPMN / process flows, UML, user stories, acceptance criteria, and functional specifications.
• Experience translating business requirements into solution designs and collaborating with Developers, QA, Solution Architects, and Project Managers for implementation.
• Experience supporting SIT / UAT, Go Live, and post-implementation activities within Agile/Scrum or SDLC based projects.
• Experience with SQL / database concepts and API/system integration (REST, JSON, SOAP) is preferred.
• Experience using Figma, Balsamiq, Visio, or Drawio for wireframing or process visualization is a plus