Building Energy Solutions Engineer - Client-Facing

Ferbos Software; Jakarta Pusat; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Ferbossell is seeking a role that sits between building owners and our engineering team. You will listen to real operational pains, translate them into well-scoped questions, and bring clear answers back in business terms like cost, risk and uptime.

You’ll partner with the business-development lead to strengthen relationships and commercial outcomes. You will not be solving HVAC problems directly; the engineering team handles the technical work while you communicate insights and validate

Qualifications

• Must have genuine field exposure to building/HVAC/energy systems.
• Ability to communicate credibly with client engineers.
• Ability to translate client problems into actionable engineering questions.
• Comfort using AI as a daily tool with validation when needed.
• Low ego, coachable and eager to build early-stage products.

Responsibilities

• Join and lead conversations with building owners and their engineering teams, listening for operational pain.
• Map client complaints to Ferbossell offerings (energy efficiency, reliability, indoor environment quality, ESG readiness) and ask sharper follow-up questions.
• Carry well-framed technical questions to the engineering team and return answers in business terms (cost, risk, downtime, asset value).
• Document recurring client scenarios and help shape a simple escalation process for the team.

Skills

Field exposure

Client communication

Active listening

AI literacy

Coachability

Job description

Ferbossell is seeking a role that sits between building owners and our engineering team. You will listen to real operational pains, translate them into well-scoped questions, and bring clear answers back in business terms like cost, risk and uptime.

You’ll partner with the business-development lead to strengthen relationships and commercial outcomes. You will not be solving HVAC problems directly; the engineering team handles the technical work while you communicate insights and validate