Branch Manager for Brain Academy Tegal Cokroaminoto

Ruangguru; Indonesia; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Ruangguru is seeking a Regional Branch Operations Leader to coordinate multi-branch activities and drive enrollment through events and marketing.

The role requires proven leadership in sales, marketing, or operations, with experience in education or startups being a plus. Strong Bahasa Indonesia and English communication is essential.

Qualifications

• Bachelor's degree in any field is required or equivalent.
• Proven leadership experience in Sales & Marketing, Business Development, or Operations.
• Experience in education, kids-focused businesses, or startups is a plus.
• Strong people management skills and team leadership evidence.
• Excellent communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee operations of one or multiple branches in a regional area.
• Lead branch-level initiatives including events, promotions, and marketing to drive enrollment.
• Manage branch P&L by assessing local market conditions and optimizing revenue.
• Oversee end-to-end customer experience to ensure service quality and loyalty.

Skills

Leadership experience

Sales & Marketing experience

Business Operations experience

People management

Bilingual communication (ID/EN)

Education

Bachelor's Degree

Job description

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Minimum Qualifications

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.