Branch Manager for Brain Academy Karangasem Ahmad Yani

Ruangguru; Indonesia; Presencial; IDR 8.000.000 - 15.000.000; Jornada completa

Descripción de la vacante

Ruangguru is seeking a Branch Operations Lead to coordinate multiple branches across the region, ensuring smooth educational processes and high service quality. You will drive student engagement through events, promotions, and targeted marketing, while optimizing revenue and branch performance.

The role requires proven leadership in sales, marketing, or operations, plus strong people management and bilingual communication in Bahasa Indonesia and English.

Formación

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, or startups is an advantage.
• Strong people management with experience leading a team.
• Fluency in Bahasa Indonesia and English.

Responsabilidades

• Coordinate and oversee operations of branches in the regional area.
• Lead and execute branch-level initiatives, events, promotions to drive student engagement and enrollment.
• Manage branch PnL by assessing local market conditions and optimizing revenue and business performance.
• Oversee end-to-end customer experience and journey to ensure satisfaction and loyalty.

Conocimientos

Leadership

Sales & Marketing

People management

Communication skills

Educación

Bachelor's Degree

Descripción del empleo

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Minimum Qualifications

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.