Branch Manager

Ruangguru; Tasikmalaya; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Ruangguru is seeking a Regional Operations Lead to oversee multiple branches, ensuring smooth operations and a strong academic process. You will drive branch events and marketing efforts to boost student engagement and enrollment, while applying PnL insights to optimize regional revenue.

You will also manage the end-to-end customer experience, building loyalty across communities. The role requires leadership in Sales & Marketing/Business Operations and team management, with a focus on delivering

Qualifications

• Bachelor’s degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in a learning center/educational/start-up environment is advantageous).
• Good knowledge of people management and experience in handling a team.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Skills

Leadership

Sales & Marketing

Business Ops

PnL management

Customer experience

Team management

Education

Bachelor’s Degree

Job description

Ruangguru is an educational technology company that provides an integrated learning experience, enabling students to gain better access to high-quality educational content and services. Through the Ruangguru platform, students can access educational videos, question banks, exam preparation materials, and learning summaries. The presence of Ruangguru has helped families gain access to more affordable education while also improving students’ learning outcomes. However, challenges such as equal access to education and educational disparities remain significant issues that need to be addressed. We believe that technology is key to driving meaningful change and delivering higher-quality education for everyone.

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an learning center/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team