Branch Manager

Ruangguru; Jembrana; Presencial; IDR 200.000.000 - 420.000.000; Jornada completa

Descripción de la vacante

Ruangguru Bali branch seeks a Branch Head to drive sales and marketing initiatives, oversee product distribution, and manage branch operations. You will lead team efforts to enhance customer journeys, supervise staff, and coordinate with product teams on application-related matters.

The role emphasizes strong leadership, effective communication in Indonesian and English, and a commitment to improving student outcomes through quality pedagogy and scheduling. A results-driven mindset is essential.

Formación

• Bachelor’s degree from a reputable university.
• 1–3 years leadership experience in Sales & Marketing/Business Development/Business Operations (advantage from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade).

Responsabilidades

• Direct all sales and marketing initiatives in branch (local office).
• Assess local market condition, identify current and prospective sales opportunities.
• Assess the competitor’s pricing and sales initiatives.
• Fulfill goals and metrics (NPS, improve grades).
• Collaborate with Sales Team in driving sales.
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access).
• Oversee customer experience (end to end customer journey).
• Coordinate and manage branch staff (admin, teachers, security, office boy).
• Collaborate with Product Team for application-related matter.
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating).

Conocimientos

Leadership

Communication skills

Strategy & planning

Bilingual Indonesian-English

Educación

Bachelor’s Degree

Descripción del empleo

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)