Branch Manager English Academy - Makassar [Sudiang]

Ruangguru for Business; Makassar; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Ruangguru for Business is seeking a skilled manager to coordinate and oversee branches in Sulawesi Selatan, Makassar. You will lead initiatives to boost student engagement and ensure customer satisfaction through a comprehensive understanding of operations and PnL management.

The ideal candidate holds a Bachelor's Degree and possesses strong leadership and people management skills with experience in Sales & Marketing. Proficiency in Bahasa Indonesia and English is required, and experience as an English teacher is a plus.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing or Business Operations is preferred.
• Good knowledge of people management with team handling experience.
• Strong communication skills in both Bahasa Indonesia and English.
• Experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activities and marketing efforts to drive student engagement.
• Manage Profit and Loss (PnL) and optimize revenue.
• Oversee the entire customer experience.

Skills

Leadership experience in Sales & Marketing

Strong communication skills in Bahasa Indonesia and English

People management knowledge

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable