Branch Manager - English Academy - Bekasi (Summarecon)

Ruangguru; Bekasi; On-site; IDR 200,880,000 - 267,840,000; Full time

Job summary

Ruangguru coordinates and oversees branch operations across the Bekasi region to ensure smooth execution of academic processes. You will lead branch initiatives, events and promotions to drive student engagement and enrollment.

You will manage branch PnL, assess local markets and optimize revenue while overseeing the customer journey to foster loyalty. The role emphasizes leadership, education industry experience preferred, and strong bilingual communication in Indonesian and English, with a

Qualifications

• Bachelor’s degree in any field is required.
• Proven leadership in Sales, Marketing, BD, or Operations.
• Experience in education-related or startup environments is a plus.
• Strong people management and team leadership abilities.
• Excellent communication in Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee operations of one or more branches in the regional area.
• Lead branch initiatives, events, promotions to boost student engagement and enrollment.
• Manage branch PnL, assess local market conditions and optimize revenue.
• Oversee the end-to-end customer experience and ensure loyalty.

Skills

Leadership

Sales & Marketing

Business Development

Business Operations

People management

Bilingual Indonesian & English

Education

Bachelor’s Degree in any major

Job description

Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.

Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.

Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.

Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

• Bachelor’s Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.