Billing & AR Specialist - Finance Operations

Otis Worldwide Corporation; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Otis Worldwide Corporation is seeking a proactive Billing Administrator to join our Jakarta-area finance team. You will prepare invoices for Maintenance & Repair, ensure billing accuracy, and maintain documentation to support timely revenue collection.

You will coordinate with Service Field, Delivery Operations, Sales, and customers to resolve discrepancies, support month-end closings, and assist in reducing unbilled backlog. Prior experience in billing and ERP systems is essential.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 2–3 years of experience in Billing, Accounts Receivable, Finance Operations, or Credit & Collection.
• Experience in the Elevator & Escalator industry, Construction, Engineering, or Building Services is preferred.
• Experience handling service contract billing is an advantage.

Responsibilities

• Prepare and issue customer invoices for Maintenance & Repair.
• Review contracts, purchase orders, and customer requirements to ensure billing accuracy.
• Ensure all supporting documents required for billing are complete and valid before invoice submission.
• Maintain accurate billing records and documentation.
• Ensure compliance with company policies, internal controls, and customer contractual requirements.
• Coordinate with Service Field, Delivery Operations, Sales, and customers regarding billing requirements.
• Resolve billing-related discrepancies and customer queries.
• Support collection activities by providing invoice copies and billing support documents.
• Investigate disputed invoices and coordinate resolution with relevant stakeholders.
• Assist in reducing unbilled backlog and improving cash collection performance.
• Monitor and report billing status, unbilled backlog, and billing productivity.
• Support month-end closing activities related to billing transactions.
• Support Audit activities related to billing transactions.

Skills

Billing & invoicing knowledge

Data reconciliation

Tax documentation understanding

Education

Bachelor’s Degree in Accounting, Finance, Business Administration, or related field

Tools

Oracle JDE

SAP

Oracle ERP

Excel (Pivot Tables)

Job description

Otis Worldwide Corporation is seeking a proactive Billing Administrator to join our Jakarta-area finance team. You will prepare invoices for Maintenance & Repair, ensure billing accuracy, and maintain documentation to support timely revenue collection.

You will coordinate with Service Field, Delivery Operations, Sales, and customers to resolve discrepancies, support month-end closings, and assist in reducing unbilled backlog. Prior experience in billing and ERP systems is essential.