Beauty Advisor Manager

IDS Medical Systems Group; Jakarta Utara; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

IDS Medical Systems Group is seeking a Lead Beauty Advisor in Jakarta to coach a premium beauty team and deliver exceptional in-store experiences. You will guide skincare consultations, build VIP relationships, and drive sales with AOV and cross-selling initiatives.

Ideal candidates have 3–5 years in premium cosmetics, strong skincare knowledge, and a polished, professional presence for engaging high-value clients.

Qualifications

• D3/S1 in a relevant field; cosmetology, esthetics, beauty therapy, or makeup artistry certification is a plus.
• 3–5 years of premium cosmetics/beauty retail experience.
• Experience leading or mentoring a retail beauty team preferred.
• Strong skincare knowledge of ingredients and skin concerns.
• Excellent selling, clienteling, communication, and interpersonal skills.
• Target-driven with leadership and customer service orientation.

Responsibilities

• Lead, coach, and support Beauty Advisors in delivering exceptional in-store customer experiences.
• Provide personalized skincare consultations, skin assessments, and product recommendations.
• Build and maintain relationships with VIP and high-value clients through clienteling and CRM activities.
• Drive sales targets, including AOV, cross-selling, and Units per Transaction (UPT).
• Maintain premium counter standards, including visual merchandising, tester presentation, and hygiene.
• Monitor stock availability, support replenishment, and assist with inventory activities.
• Collaborate with Training, Visual Merchandising, and retail teams to maintain product knowledge and brand execution.

Skills

Leadership

Clienteling

Sales excellence

Communication

Product knowledge

Interpersonal skills

Visual merchandising

Education

D3/S1 or equivalent

Tools

CRM

Job description

Lead, coach, and support Beauty Advisors in delivering exceptional in-store customer experiences.

Provide personalized skincare consultations, skin assessments, and product recommendations.

Build and maintain strong relationships with VIP and high-value clients through effective clienteling and CRM activities.

Drive individual and team sales targets, including Average Order Value (AOV), cross-selling, and Units per Transaction (UPT).

Maintain premium counter or boutique standards, including visual merchandising, tester presentation, and hygiene.

Monitor stock availability, support replenishment, and assist with inventory activities.

Collaborate with Training, Visual Merchandising, and retail teams to maintain strong product knowledge and brand execution.

Qualifications

Minimum D3/S1 in a relevant field; certification in Cosmetology, Esthetics, Beauty Therapy, or Makeup Artistry is an advantage.

Minimum 3–5 years of retail experience in premium cosmetics, high-end skincare, beauty, or prestige retail.

Previous experience leading or mentoring a retail beauty team is preferred.

Strong knowledge of skincare products, ingredients, and skin concerns.

Excellent selling, clienteling, communication, and interpersonal skills.

Target-driven with strong leadership and customer service orientation.

Well-groomed, professional, and confident in engaging premium clientele.