Corporate Training Executive

Tempo Group; Jakarta Selatan; On-site; IDR 100,440,000 - 145,080,000; Full time

Job summary

Tempo Group is seeking a skilled Beauty Trainer to lead end-to-end training programs across Indonesia. You will design and deliver materials on product knowledge, skincare, and makeup artistry, and ensure alignment with brand guidelines.

The role covers sales capability training, coaching, and ongoing assessment to improve BA productivity and customer experience. The ideal candidate holds a Diploma or Bachelor's degree, 4–7 years in beauty training, fluent English, and willingness to travel

Qualifications

• Diploma or Bachelor's degree; cosmetology-related studies are a plus.
• 4–7 years of trainer experience in beauty or cosmetic brands.
• Experience designing end-to-end training programs.
• Proven ability to train across multiple stores and channels.
• Strong knowledge of makeup artistry and skincare.
• Proficient in English, both written and spoken.

Responsibilities

• Develop annual and monthly training priorities and conduct needs analysis.
• Design and deliver training material on product knowledge, makeup artistry, and service standards.
• Deliver sales capability programs covering customer journey, cross-selling, and upselling.
• Conduct counter visits and on-the-job coaching with actionable feedback.
• Develop and update training tools and content with brand guidelines.
• Collaborate with Brand, Sales, Marketing to support launches.
• Evaluate learning effectiveness and propose improvements.
• Ensure training activities comply with company policies and costs.

Skills

Facilitation

Presentation

Coaching

Stakeholder management

English proficiency

Education

Diploma or Bachelor’s degree

Tools

PowerPoint

Excel

Job description

• Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects
• Design & deliver training material (product knowledge, skincare, makeup artistry, brand story, consultation and service-standard training) to beauty advisor according to brand activity calendar and guidelines
• Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long-term customer relationships
• Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution
• Conduct regular counter visits and on-the-job coaching to observe BA performance, provide immediate, specific, and constructive feedback
• Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e-learning modules) and ensure alignment with global and local brand guidelines
• Support recruitment & assessment BA, Makeup Expert, Promotor, and related field recruitment through structured competency-based interviews (technical test / demo makeup and basic psychological/behavioural assessment relevant to the role)
• Work closely with Brand, Sales, and Marketing teams to support new product launches, campaigns, and in-store activation through tailored training programs
• Evaluate learning effectiveness through quantitative and qualitative measures (attendance, quiz score, BA certification, post-training performance, sales uplift where applicable) and recommend improvement actions
• Ensure all training and assessment activities are delivered in a professional, timely, and cost-conscious manner, in accordance with company policies and procedures

Job Requirements

Qualifications

• Diploma or Bachelor’s Degree in any discipline. (Cosmetology, Beauty Therapy, Psychology, Education, Communication, Hospitality, or a related field is advantageous)
• At least 4–7 years of working experience as Trainer in beauty field/ cosmetic brands
• Additional certification in Makeup Techniques, Cosmetology, Beauty Therapy, or Sales/Training certification is a plus
• Proven experience designing and delivering training programs end-to-end—not only facilitating materials prepared by others
• Demonstrated experience handling Beauty Advisors across multiple stores, areas, channels, or national coverage
• Strong knowledge of makeup artistry and complexion techniques
• Familiarity with retail KPIs such as Conversion, SPH, AUS, IPT, sales productivity, and category performance
• Strong facilitation, presentation, coaching, and stakeholder-influencing skills
• Strong working proficiency in written and spoken English
• Strong proficiency in Microsoft PowerPoint and Excel; familiarity with LMS, virtual training platforms, or digital learning applications is an advantage
• Willing and able to travel frequently across Indonesia
• Familiarity with traditional and modern training methods (mentoring, coaching, e-learning, on-the-job/in classroom/ online training, workshops & simulations, digital tools)
• Natural Influencer; one that always challenges the norm to drive through creative solutions and has the commerciality to ensure we are maximizing our business portfolio at all times
• Dynamic, creative, and commercially minded; able to connect training content with business results and field reality
• Passionate and curious about skin care, makeup, beauty trends, and lifestyle updates
• Fluent in English both verbal and written
• Excellent in computer literate (Ms. Office Programs, especially Power Point)