CORPORATE TRAINING EXECUTIVE

International Beauty Products Ltd.; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

International Beauty Products Ltd. is seeking a dynamic Training Specialist to design and deliver comprehensive beauty education across Indonesia.

You will lead learning priorities, coach Beauty Advisors, and align programs with brand guidelines to boost customer experience and sales performance. The role requires 4–7 years in beauty training, strong MS Office skills, LMS familiarity, and frequent travel across Indonesia.

Qualifications

• Diploma or Bachelor's degree in any discipline.
• 4–7 years of working experience as Trainer in beauty field/cosmetic brands.
• Certification in Makeup Techniques, Cosmetology, Beauty Therapy, or Sales/Training a plus.
• Proven experience designing and delivering training programs end‑to‑end.
• Experience handling Beauty Advisors across multiple stores or national coverage.
• Strong knowledge of makeup artistry and complexion techniques.
• Proficiency in English (written and spoken).
• MS PowerPoint and Excel proficiency; LMS familiarity is an advantage.

Responsibilities

• Develop annual and monthly learning priorities; conduct TNA; manage end‑to‑end training projects.
• Design and deliver training material (product knowledge, skincare, makeup artistry, brand story) to beauty advisors.
• Deliver programs covering customer journey, consultation techniques, product recommendations, cross-selling and upselling.
• Conduct regular TNA with Sales, Marketing and HR to identify gaps in skills and knowledge.
• Conduct counter visits and on‑the‑job coaching to observe BA performance and give constructive feedback.
• Develop and update training tools and content (PowerPoint decks, playbooks, checklists, videos, e‑learning modules).
• Support recruitment and assessment through competency‑based interviews.
• Work with Brand, Sales, and Marketing on launches and in‑store activations.
• Evaluate learning effectiveness via attendance, quizzes, certification, and sales uplift where applicable.

Skills

Facilitation

Presentation

Coaching

Stakeholder mgmt

English proficiency

PowerPoint

Excel

Travel readiness

Brand knowledge

Education

Diploma or Bachelor’s degree

Tools

PowerPoint

Excel

LMS

Job description

Job Responsibilities

• Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects
• Design & deliver training material (product knowledge, skincare, makeup artistry, brand story, consultation and service-standard training) to beauty advisor according to brand activity calendar and guidelines
• Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long‑term customer relationships
• Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution
• Conduct regular counter visits and on‑the‑job coaching to observe BA performance, provide immediate, specific, and constructive feedback
• Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e‑learning modules) and ensure alignment with global and local brand guidelines
• Support recruitment & assessment of BA, Makeup Expert, Promotor, and related field recruitment through structured competency‑based interviews (technical test / demo makeup and basic psychological/behavioural assessment relevant to the role)
• Work closely with Brand, Sales, and Marketing teams to support new product launches, campaigns, and in‑store activation through tailored training programs
• Evaluate learning effectiveness through quantitative and qualitative measures (attendance, quiz score, BA certification, post‑training performance, sales uplift where applicable) and recommend improvement actions
• Ensure all training and assessment activities are delivered in a professional, timely, and cost‑conscious manner, in accordance with company policies and procedures

Qualifications

• Diploma or Bachelor’s Degree in any discipline. (Cosmetology, Beauty Therapy, Psychology, Education, Communication, Hospitality, or a related field is advantageous)
• At least 4–7 years of working experience as Trainer in beauty field/ cosmetic brands
• Additional certification in Makeup Techniques, Cosmetology, Beauty Therapy, or Sales/Training certification is a plus
• Proven experience designing and delivering training programs end‑to‑end—not only facilitating materials prepared by others
• Demonstrated experience handling Beauty Advisors across multiple stores, areas, channels, or national coverage
• Strong knowledge of makeup artistry and complexion techniques
• Familiarity with retail KPIs such as Conversion, SPH, AUS, IPT, sales productivity, and category performance
• Strong facilitation, presentation, coaching, and stakeholder‑influencing skills
• Strong working proficiency in written and spoken English
• Strong proficiency in Microsoft PowerPoint and Excel; familiarity with LMS, virtual training platforms, or digital learning applications is an advantage
• Willing and able to travel frequently across Indonesia
• Familiarity with traditional and modern training methods (mentoring, coaching, e‑learning, on‑the‑job/in classroom/online training, workshops & simulations, digital tools)
• Natural Influencer; one that always challenges the norm to drive through creative solutions and has the commerciality to ensure we are maximizing our business portfolio at all times
• Dynamic, creative, and commercially minded; able to connect training content with business results and field reality
• Passionate and curious about skin care, makeup, beauty trends, and lifestyle updates
• Fluent in English both verbal and written
• Excellent in computer literate (Ms. Office Programs, especially Power Point)