Barista (Jakarta)

PT Expat Roasters Indonesia; Jakarta Pusat; Presencial; IDR 36.000.000 - 48.000.000; Jornada completa

Descripción de la vacante

PT Expat Roasters Indonesia is seeking a cafe team member to welcome customers, inform about products, take orders, process payments, prepare beverages and foods, and serve guests at the counter. You will upsell menu items, display retail products, maintain clean cafe areas, calibrate and maintain espresso machines and grinders, and ensure FIFO stock handling.

The role requires flexibility for peak hours including nights, weekends, and holidays, strong customer service, and the ability to work

Formación

• Minimum high school or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Excellent leadership and decision making skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Responsabilidades

• Inform new or seasonal products to customers.
• Educate customers of coffee and brewing methods.
• Receive customers' orders and payment.
• Prepare ordered beverages and foods.
• Serve ordered items to customers.
• Offer retail products and ongoing promotions.
• Prepare, calibrate, maintain, and control the coffee machines and grinders, and POS machine.
• Provide daily sales report.
• Upsells and cross-sells various menu items.
• Display retail products according to FIFO order.
• Receive delivered supplies and verify that the correct items and quantities have been delivered.
• Clean all cafe area (i.e. bar, seating area, restroom, parking, etc.).
• Adhere to all food safety regulations and quality controls.

Conocimientos

Listening

Communication

Leadership

Decision making

Customer service

Educación

High School or equivalent

Herramientas

Coffee machines

Grinders

POS system

Descripción del empleo

Informs new or seasonal products to customers.

Educate customers of coffee and brewing methods.

Receive customers' orders and payment.

Prepare ordered beverages and foods.

Serve ordered items to customers.

Offer retail products and on going promotions.

Prepare, calibrate, maintain, and control the coffee machines and grinders, and POS machine.

Provide daily sales report.

Upsells and cross-sells various menu items.

Display retail products according to FIFO order.

Receive delivered supplies and verify that the correct items and quantities have been delivered.

Clean all cafe area (i.e. bar, seating area, restroom, parking, etc.).

Adhere to all food safety regulations and quality controls.

PERFORMANCE STANDARDS

Must be present at work on time every working day.

Must be polite, honest, obey the rules and regulations that apply.

Must be warm, customer oriented, and set a high standard of hospitality services.

Must be curious, willing to learn, and explore new techniques or recipes.

Must will work under direct supervision with a positive attitude, full of enthusiasm, creative, integrity, and reliable.

QUALIFICATIONS

Minimum High School or equivalent.

Experience in food and beverage preparation or customer service preferred.

Training and willingness to continue learning about food and beverage preparation.

Exceptional listening and communication skills.

Excellent leadership and decision making skills.

Ability to walk, bend, and stand for extended periods.

Availability to work around peak hours, including nights, early mornings, weekends, and holidays.

Commitment to customer satisfaction and service excellence.

Willingness to work as part of a high-energy, efficient team in a fast-paced environment.