Barista & Customer Experience Specialist | Surf Café

Karmafree Surf Shop; Provinsi Bali; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Karmafree Surf Shop in Uluwatu, Bali, is seeking an energetic Barista to deliver high-quality coffee and beverages while providing exceptional customer service in a fast-paced surf-inspired retail setting.

You will handle cashier duties, operate the POS system, and maintain cleanliness and organization of the coffee bar. The role requires flexibility for weekends and holidays and a passion for coffee and healthy lifestyle products.

Qualifications

• Previous experience in barista or retail/hospitality preferred.
• Strong passion for coffee and healthy lifestyle products.
• Energetic, positive attitude, and customer-focused.
• Able to work in a fast-paced environment and multitask.
• Good communication and interpersonal skills.
• Willing to learn and grow within the company.
• Strong attention to detail and cleanliness standards.
• Flexible and reliable, able to work weekends/holidays.
• Willing to be placed and work in Uluwatu, Bali.

Responsibilities

• Prepare and serve high-quality coffee and beverages according to company standards.
• Provide excellent customer service and create a warm, friendly customer experience.
• Handle cashier duties, including processing payments accurately (cash & cashless).
• Operate POS system and ensure correct daily transaction recording.
• Maintain cleanliness, hygiene, and organization of the coffee bar and store area.
• Assist in daily café and retail operations to ensure smooth workflow.
• Support inventory control, stock handling, and product display.
• Assist in upselling retail products, food & beverages, and promotions.
• Build strong relationships with customers and encourage repeat visits.
• Work collaboratively with team members to ensure efficient store operations.
• Follow company SOPs and contribute to continuous operational improvement.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Attention to detail

Flexibility

Tools

POS system

Cashier

Job description

Karmafree Surf Shop in Uluwatu, Bali, is seeking an energetic Barista to deliver high-quality coffee and beverages while providing exceptional customer service in a fast-paced surf-inspired retail setting.

You will handle cashier duties, operate the POS system, and maintain cleanliness and organization of the coffee bar. The role requires flexibility for weekends and holidays and a passion for coffee and healthy lifestyle products.