Banquet Sales Manager

Dyandra Convention Center Surabaya; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 216,000,000 - 360,000,000; Full time

Job summary

Dyandra Convention Center Surabaya is seeking an experienced Banquet Sales Manager to drive banquet and event sales, develop client relationships, and achieve revenue targets by offering tailored event solutions for corporate, social, and other events.

You will build proposals, negotiate packages, coordinate with internal teams, and stay informed about market trends in hospitality and MICE while delivering exceptional service and results.

Qualifications

• 2–3 years of experience in Banquet Sales, Event Sales, or similar role.
• Hospitality industry experience, preferably in a 4-star hotel, convention center, or MICE environment.
• Strong understanding of banquet, event, and MICE sales processes.

Responsibilities

• Develop and execute sales strategies to achieve banquet and event revenue targets.
• Identify and pursue new business opportunities from corporate clients, event organizers, institutions, and individual customers.
• Build and maintain strong relationships with existing and potential clients.
• Handle client inquiries, prepare proposals and quotations, and conduct sales presentations and venue visits.
• Understand client needs and recommend suitable venue, catering, and event solutions.
• Negotiate packages, pricing, and terms with clients while maintaining company standards and profitability.
• Coordinate with internal departments to ensure smooth communication and execution of confirmed events.
• Maintain accurate sales records, follow up on leads, and prepare regular sales reports.
• Stay informed about market trends, competitors, and opportunities within the hospitality and MICE industry.

Skills

Communication

Negotiation

Interpersonal skills

Job description

Dyandra Convention Center Surabaya is looking for an experienced and results-driven Banquet Sales Manager to join our team. This role is responsible for driving banquet and event sales, developing client relationships, and achieving revenue targets by offering tailored event solutions for corporate, social, and other events.

Key responsibilities

Develop and execute sales strategies to achieve banquet and event revenue targets.

Identify and pursue new business opportunities from corporate clients, event organizers, institutions, and individual customers.

Build and maintain strong relationships with existing and potential clients.

Handle client inquiries, prepare proposals and quotations, and conduct sales presentations and venue visits.

Understand client needs and recommend suitable venue, catering, and event solutions.

Negotiate packages, pricing, and terms with clients while maintaining company standards and profitability.

Coordinate with internal departments to ensure smooth communication and execution of confirmed events.

Maintain accurate sales records, follow up on leads, and prepare regular sales reports.

Stay informed about market trends, competitors, and opportunities within the hospitality and MICE industry.

About you

Minimum 2–3 years of experience in Banquet Sales, Event Sales, or a similar position.

Previous experience in the hospitality industry, preferably in a 4-star hotel, convention center, banquet, or MICE environment.

Strong understanding of banquet, event, and MICE sales processes.

Proven ability to achieve sales targets and develop new business.

Excellent communication, negotiation, and interpersonal skills.

Able to communicate in English, both written and spoken.

Professional and confident when dealing with clients.

Positive attitude, honest, responsible, and able to work both independently and as part of a team.

Strong networking and relationship-building skills.

Willing to work flexible hours, including weekends or public holidays when required by event schedules.

Opportunity to grow your career in the hospitality and MICE industry.

Professional and dynamic working environment.

Opportunity to work with diverse corporate and event clients.