Banquet Operations Manager - Lead Hospitality Events

Rgf Hr Agent Indonesia; Bogor; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Hilton in Bogor seeks a Banquet Operations Manager to oversee planning and execution of banquet events, ensuring flawless delivery and guest satisfaction. You will work closely with clients to bring their vision to life, manage budgets, and lead a dynamic banquet team.

The role demands strong leadership, excellent communication, and proven experience in banquet/event management within hospitality. A high standard of service and collaboration across departments is essential to success.

Qualifications

• High school graduate with strong communication skills.
• Banquet/event management experience, with 3+ years for Manager or 1 year as a supervisor/3 years as a supervisor for Assistant Manager.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Event planning and budget control expertise with attention to detail.

Responsibilities

• Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Lead and inspire banquet staff, fostering a positive, high-performing team environment.
• Liaise with clients to understand needs and exceed expectations.
• Maintain service standards for banquet areas, ensuring cleanliness and presentation.
• Monitor event costs, manage budgets, and maintain inventory and supplies.
• Collaborate with other departments for smooth event operations.
• Address and resolve issues during events to uphold guest satisfaction.

Skills

Leadership

Communication

Event planning

Budget control

Team management

Education

High school diploma

Job description

Hilton in Bogor seeks a Banquet Operations Manager to oversee planning and execution of banquet events, ensuring flawless delivery and guest satisfaction. You will work closely with clients to bring their vision to life, manage budgets, and lead a dynamic banquet team.

The role demands strong leadership, excellent communication, and proven experience in banquet/event management within hospitality. A high standard of service and collaboration across departments is essential to success.