Banquet Operations Lead

AccorHotels Indonesia; Jakarta Selatan; On-site; IDR 24,000,000 - 40,000,000; Full time

Job summary

AccorHotels Indonesia in South Jakarta is seeking a Banquet Operations Supervisor to coordinate daily banquet activities, ensure setup per BEO and hotel standards, and supervise the banquet team. You will work with the Kitchen, Sales, F&B, Stewarding, Engineering, and other departments to deliver flawless events while maintaining strict hygiene and safety standards.

A Diploma or Bachelor's in Hospitality is preferred, with 2 years in banquet/F&B and supervisory experience.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management preferred.
• Minimum 2 years of banquet or F&B operations experience, preferably in a hotel or resort.
• Previous supervisory experience is an advantage.
• Good knowledge of banquet service standards, event setup, and F&B service.
• Strong leadership and team supervision skills.
• Excellent communication and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Able to work under pressure and manage multiple events or tasks.

Responsibilities

• Supervise and coordinate the daily operations of the Banquet Department.
• Ensure all banquet functions are set up and operated according to the BEO and hotel standards.
• Review event requirements, function sheets, menus, guest numbers, timing, room setup, and special requests before each event.
• Conduct pre-event briefings and communicate event details and service standards to the banquet team.
• Supervise the setup of tables, chairs, linens, tableware, and buffet stations.
• Coordinate with Kitchen for menu timing, dietary needs, and service sequence.

Skills

Leadership

Communication

English proficiency

Guest service orientation

Education

Diploma or Bachelor's degree in Hospitality Management

Job description

AccorHotels Indonesia in South Jakarta is seeking a Banquet Operations Supervisor to coordinate daily banquet activities, ensure setup per BEO and hotel standards, and supervise the banquet team. You will work with the Kitchen, Sales, F&B, Stewarding, Engineering, and other departments to deliver flawless events while maintaining strict hygiene and safety standards.

A Diploma or Bachelor's in Hospitality is preferred, with 2 years in banquet/F&B and supervisory experience.