Banquet Operations Leader

Brink’S Inc; Indonesia; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Hilton Indonesia is seeking a Banquet Operations Manager to lead event execution and guest experiences in our hotels. You will oversee banquet planning, setup, and service standards, coordinating with clients and departments to deliver flawless events.

We value strong leadership, budgeting, safety, and a proactive, guest-focused mindset. Join a team committed to hospitality excellence and career growth in a globally renowned brand.

Qualifications

• High school graduate with strong communication skills.
• 3+ years in banquet/event management, preferably in hospitality.
• 1 year in a managerial role or 3 years as a supervisor.
• Strong leadership and team management.
• Excellent customer service and communication.
• Event planning and budget control expertise, with attention to detail and problem-solving ability.
• Knowledge of safety protocols and hospitality standards.

Responsibilities

• Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
• Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.

Skills

Team leadership

Customer service

Event planning

Budget management

Communication

Education

High school diploma

Job description

Hilton Indonesia is seeking a Banquet Operations Manager to lead event execution and guest experiences in our hotels. You will oversee banquet planning, setup, and service standards, coordinating with clients and departments to deliver flawless events.

We value strong leadership, budgeting, safety, and a proactive, guest-focused mindset. Join a team committed to hospitality excellence and career growth in a globally renowned brand.