Banquet Operations Manager: Lead Flawless Events

Japfa; Indonesia; On-site; IDR 120,000,000 - 200,000,000; Full time

Job summary

Hilton Hotels is seeking a Banquet Operations Manager to lead banquet events with precision and flair. You will oversee planning, setup, and delivery, ensuring flawless execution and guest satisfaction in a dynamic hotel environment.

Join a global hospitality leader focused on service excellence, integrity, teamwork, and ownership. You will manage staff, coordinate with clients, and uphold high standards of presentation and safety across events.

Qualifications

• High school graduate with strong communication skills.
• Manager: minimum 3 years in banquet/event management, preferably in hospitality.
• Assistant Manager: minimum 1 year in a managerial role or 3 years as a supervisor.
• Strong leadership and team management.
• Excellent customer service and communication.
• Event planning and budget control expertise, with attention to detail and problem-solving ability.
• Knowledge of safety protocols and hospitality standards.

Responsibilities

• Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
• Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.

Skills

Leadership

Team management

Event planning

Budget control

Customer service

Communication

Safety protocols

Problem-solving

Education

High School Diploma

Job description

Hilton Hotels is seeking a Banquet Operations Manager to lead banquet events with precision and flair. You will oversee planning, setup, and delivery, ensuring flawless execution and guest satisfaction in a dynamic hotel environment.

Join a global hospitality leader focused on service excellence, integrity, teamwork, and ownership. You will manage staff, coordinate with clients, and uphold high standards of presentation and safety across events.