Banquet Operations Lead - Hospitality Mastery

Ns Bluescope Pte Ltd; Indonesia; Vor Ort; IDR 240.000.000 - 420.000.000; Vollzeit

Zusammenfassung

Hilton is seeking a Banquet Operations Manager to oversee the planning and execution of all banquet events, ensuring every detail is perfect. You will work closely with guests to understand their vision and bring it to life with precision and flair.

Join our Hotels team to lead banquet staff, manage budgets, uphold service standards, and collaborate with other departments to deliver memorable guest experiences.

Qualifikationen

• High school graduate with strong communication skills.
• Manager: 3+ years in banquet/event management, preferably in hospitality.
• Assistant Manager: 1+ year in a managerial role or 3+ years as a supervisor.
• Strong leadership and team management.
• Excellent customer service and communication.
• Event planning and budget control expertise with attention to detail.
• Knowledge of safety protocols and hospitality standards.

Aufgaben

• Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Liaise with clients to understand their needs and exceed event expectations.
• Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Work closely with other departments to ensure smooth and coordinated event operations.
• Quickly address and resolve any issues during events to uphold guest satisfaction.

Kenntnisse

Leadership

Customer service

Communication

Event planning

Ausbildung

High school graduate

Jobbeschreibung

Hilton is seeking a Banquet Operations Manager to oversee the planning and execution of all banquet events, ensuring every detail is perfect. You will work closely with guests to understand their vision and bring it to life with precision and flair.

Join our Hotels team to lead banquet staff, manage budgets, uphold service standards, and collaborate with other departments to deliver memorable guest experiences.