Bali Lux Kids Club Supervisor - 5-Star Service

Kempinski Hotels; Provinsi Bali; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Kempinski Hotels in Bali invites an experienced Assistant Kids Club Manager to lead a luxury kids program, ensuring safe, memorable experiences for young guests while upholding five-star service standards.

You will oversee a team, design engaging, culturally enriching activities, manage registrations, and liaise with parents, delivering exceptional service in a dynamic Spa & Recreation department on site in Indonesia - Bali.

Qualifications

• Fluent in English (written and spoken)
• Strong leadership, organizational, and interpersonal skills
• Creative flair for high-end activities beyond standard babysitting
• High energy, patient, nurturing, and professional appearance

Responsibilities

• Design and implement daily schedules of activities that are culturally enriching, creative, and age-appropriate
• Oversee day-to-day operations of the Kids Club ensuring cleanliness, safety, and compliance with international standards
• Assist in training, scheduling, and motivating the Kids Club team to deliver exceptional service with a child-first mindset
• Act as primary contact for parents, manage registrations, inquiries, and feedback with empathy
• Enforce sign-in/sign-out procedures and health protocols; train staff in basic first aid and emergency procedures
• Manage inventory, track attendance, and assist in budget monitoring for the department

Skills

Fluent in English

Leadership

Organizational skills

Interpersonal skills

Creativity

Professional appearance

Job description

Kempinski Hotels in Bali invites an experienced Assistant Kids Club Manager to lead a luxury kids program, ensuring safe, memorable experiences for young guests while upholding five-star service standards.

You will oversee a team, design engaging, culturally enriching activities, manage registrations, and liaise with parents, delivering exceptional service in a dynamic Spa & Recreation department on site in Indonesia - Bali.