Bali-Based Spanish Customer Expert — Growth & Support

amIT Global Solutions Sdn Bhd; Provinsi Bali; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Career growth

International environment

Relocation support

Training program

Job summary

amIT Global Solutions Sdn Bhd in Bali, Indonesia is seeking a Spanish Speaking Customer Expert Representative to support customers across calls, emails and live chats.

Fluency in Spanish and strong English, willingness to work night shifts and relocate onsite in Bali, and a Bachelor's degree are required. The role offers competitive salary, bonuses, training, and career growth in an international environment.

Qualifications

• Bachelor's degree in any field; fresh graduates welcome.
• Native or fluent Spanish; strong English communication.
• Ability to work across chat, email, and voice channels.
• Willing to work rotating shifts, including nights and holidays.
• Willing to relocate to Bali, Indonesia.

Responsibilities

• Provide timely customer support via calls, emails, and chats.
• Handle basic technical inquiries using provided scripts.
• Identify priority issues and escalate appropriately.
• Collaborate with team to improve processes and customer experience.
• Meet quality standards and KPIs.

Skills

Spanish proficiency

English proficiency

Customer service

Multichannel communication

Education

Bachelor's degree

Job description

amIT Global Solutions Sdn Bhd in Bali, Indonesia is seeking a Spanish Speaking Customer Expert Representative to support customers across calls, emails and live chats.

Fluency in Spanish and strong English, willingness to work night shifts and relocate onsite in Bali, and a Bachelor's degree are required. The role offers competitive salary, bonuses, training, and career growth in an international environment.