Bali-based B2B Travel Ops & Reservations Specialist

PT TRAVEL DMC INDONESIA; Kuta; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT TRAVEL DMC INDONESIA in Bali seeks a B2B Travel Operations & Reservations Executive to support a Singapore-based DMC. You will handle daily enquiries from Indonesian travel agents, coordinate travel services, and maintain strong relationships with B2B partners.

Responsibilities include preparing quotations, coordinating hotels, tours, transfers, and packages, and ensuring timely responses. You will work with the operations and reservations team to ensure smooth bookings and growth

Qualifications

• Experience in travel agency, DMC, hotel reservations, or tour operations.
• Good knowledge of Bali tourism and travel products.
• Strong written English and Bahasa Indonesia communication via email/WhatsApp.
• Ability to handle multiple enquiries and coordinate with partners.
• Willingness to meet travel agents and business partners in Bali.

Responsibilities

• Handle daily enquiries and requests from travel agents in Indonesia and other countries.
• Respond to agent enquiries professionally within required turnaround time.
• Provide and coordinate Singapore travel rates, packages, hotels, tours and transfers.
• Handle Bali inbound enquiries, including hotels, tours, transfers, activities and packages.
• Prepare quotations and proposals based on agent requirements.
• Coordinate with hotels, suppliers, transport companies and other service providers for rates and availability.
• Follow up on pending quotations, bookings and confirmations.
• Maintain accurate booking and enquiry records.
• Coordinate with the operations and reservations team to ensure smooth handling of bookings.
• Build and maintain good working relationships with B2B travel agents.

Skills

English & Bahasa

Communication skills

Coordination skills

Customer service

MS Office

Google Workspace

Independence

Bali knowledge

Job description

PT TRAVEL DMC INDONESIA in Bali seeks a B2B Travel Operations & Reservations Executive to support a Singapore-based DMC. You will handle daily enquiries from Indonesian travel agents, coordinate travel services, and maintain strong relationships with B2B partners.

Responsibilities include preparing quotations, coordinating hotels, tours, transfers, and packages, and ensuring timely responses. You will work with the operations and reservations team to ensure smooth bookings and growth