Backend Engineer – Scalable APIs & Blockchain

Pt Bibit Tumbuh Bersama

Jawa Barat

On-site

IDR 20,000,000 - 50,000,000

Full time

13 days ago

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Job summary

The St. Regis Jakarta is seeking a Learning & Development Manager to align training with the hotel's mission. You will partner with property leadership to identify employee development needs and deliver programs on product knowledge, guest service, and leadership skills.

You will measure training impact and drive ROI, while upholding our service excellence standards. Responsibilities include needs assessments, designing and facilitating programs, and ensuring ongoing training to meet guest

Qualifications

  • 2-year degree in Human Resources, Hotel/Restaurant Management, Hospitality, Business Administration or related major; certified trainer.
  • 4-year bachelor's degree in Human Resources, Hospitality, Business Administration or related major; certified trainer; no work experience required.

Responsibilities

  • Administers employee training programs and promotes participation across the property.
  • Grows leadership capability and aligns training with the hotel's mission and guest experience goals.
  • Designs, develops, and delivers both custom and corporate training programs.
  • Assesses training effectiveness and ROI to drive continuous improvement.
  • Drives brand values and maintains guest satisfaction through learning initiatives.

Skills

Training delivery
Leadership
Needs assessment
Employee development
Communication

Education

2-year degree in HR/Hospitality
Bachelor's degree in HR/Business
Certified trainer

Job description

The St. Regis Jakarta is seeking a Learning & Development Manager to align training with the hotel's mission. You will partner with property leadership to identify employee development needs and deliver programs on product knowledge, guest service, and leadership skills.

You will measure training impact and drive ROI, while upholding our service excellence standards. Responsibilities include needs assessments, designing and facilitating programs, and ensuring ongoing training to meet guest

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