B2B Account Manager: Build Relationships & Drive Upsell

Dealls – Jobs, CV & Mentoring; Jakarta Pusat; On-site; IDR 133,920,000 - 234,360,000; Full time

Job summary

Dealls – Jobs, CV & Mentoring is seeking a relationship/account manager to grow and manage key client relationships in Indonesia. You will engage with existing clients via multiple channels, retain, upsell, and coordinate events to strengthen partnerships.

The role requires strong communication, project management, and analytical thinking, with a proactive approach to cross-functional collaboration and KPI achievement.

Qualifications

• Proven experience in account or relationship management role.
• Experience in B2B direct selling/pitching.
• Excellent communication and project management skills.
• Strong analytic and critical thinking skills.
• Thrives in a fast-paced, ambitious environment.

Responsibilities

• Develop and enhance relations with existing clients through multiple channels.
• Retain, upsell, and cross-sell products to existing users.
• Plan, execute, and oversee events to solidify relations and expand network.
• Collaborate with cross-functional teams to resolve client issues.
• Understand customer needs and manage stakeholder relationships to meet KPI targets.

Skills

Account management

B2B sales

Communication skills

Project management

Analytical thinking

Adaptability

Job description

Dealls – Jobs, CV & Mentoring is seeking a relationship/account manager to grow and manage key client relationships in Indonesia. You will engage with existing clients via multiple channels, retain, upsell, and coordinate events to strengthen partnerships.

The role requires strong communication, project management, and analytical thinking, with a proactive approach to cross-functional collaboration and KPI achievement.