Strategic B2B Growth & Client Relations Lead

BINUS Group; Jakarta Pusat; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

BINUS Group in Jakarta is seeking an experienced Account Manager to generate corporate leads, approach prospective clients, and manage Professional Services accounts. The role focuses on increasing customer satisfaction, identifying client needs, and maintaining alignment with current services, while building strong internal collaboration.

You will coordinate with cross-functional teams, manage multiple priorities, and deliver excellent service to all stakeholders in a dynamic business

Qualifications

• Bachelor's degree in Business Management, Marketing, Communications, Psychology, Education, or a related field.
• Minimum 3 years of experience in Account Management, Client Relations, Customer Success, Business Development, Consulting Services, or a related role.
• Experience in managing B2B clients and maintaining long-term client relationships.

Responsibilities

• Generate corporate leads, approach prospective clients, and manage Professional Services accounts.
• Increase customer satisfaction, identify customer needs and maintain alignment with current services in Professional Services.
• Build strong and effective internal cooperation which support the overall objectives of the departments.
• Ensure excellent operational process and service for all stakeholders.

Skills

Account management

Client relations

Communication

Stakeholder management

Presentation skills

Problem-solving

Education

Bachelor's degree in Business Management or related field

Tools

Microsoft Office

Job description

BINUS Group in Jakarta is seeking an experienced Account Manager to generate corporate leads, approach prospective clients, and manage Professional Services accounts. The role focuses on increasing customer satisfaction, identifying client needs, and maintaining alignment with current services, while building strong internal collaboration.

You will coordinate with cross-functional teams, manage multiple priorities, and deliver excellent service to all stakeholders in a dynamic business