Auto-Finance Sales Enablement Lead

Pt Suzuki Indomobil Motor; Jawa Barat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Pt Suzuki Indomobil Motor is seeking a Sales Training & Enablement Lead to design and manage the training framework for their Gadai BPKB auto-finance venture in Jakarta. You will develop curricula, scripts, and onboarding programs for frontline telesales agents and coach performance through regular monitoring and reviews.

The role requires strong sales training experience, industry knowledge in multifinance or fintech, and excellent communication in English to align with Mainland Chinese

Qualifications

• Bachelor's degree in a related field from a reputable university.
• Minimum 5 years of progressive experience in Sales Training, Sales Enablement, Telesales Coaching, Learning & Development, or related function.
• Experience supervising or leading teams in a call center, telesales, or sales environment.
• Hands-on experience in multifinance, leasing, auto-finance, BPKB-backed financing, fintech/banking lending.
• Proven ability to translate complex financial products into training materials.
• Strong analytical, presentation, and communication skills.
• Fluent or strong business English proficiency for reporting to Mainland Chinese leadership.

Responsibilities

• Design, develop, and continuously improve sales training curricula for Gadai BPKB products for two- and four-wheelers.
• Create product explanations, scripts, objection handling guides, and eligibility materials.
• Translate complex requirements into practical training materials for frontline agents.
• Deliver onboarding and training programs with strong product knowledge and readiness.
• Conduct regular call monitoring, audits, and coaching to improve performance and conversion.
• Identify knowledge gaps and optimize training and coaching programs.
• Monitor telesales funnel metrics and identify bottlenecks for process improvement.
• Coordinate with external finance partners to ensure training reflects referral processes.
• Provide data-driven reports and recommendations to management.

Skills

Sales training

Coaching

Learning & Development

Business English

Data analysis

Education

Bachelor's Degree in Business, Communications, Human Resources, Education

Job description

Pt Suzuki Indomobil Motor is seeking a Sales Training & Enablement Lead to design and manage the training framework for their Gadai BPKB auto-finance venture in Jakarta. You will develop curricula, scripts, and onboarding programs for frontline telesales agents and coach performance through regular monitoring and reviews.

The role requires strong sales training experience, industry knowledge in multifinance or fintech, and excellent communication in English to align with Mainland Chinese