Asst. Manager – QA

WIK Group; Batam; Remote; IDR 89,280,000 - 156,240,000; Full time

Benefits offered by this job

performance based bonus

relocation support

canteen

Job summary

WIK Group in Batam is seeking a QA specialist focused on supplier quality management. You will lead supplier process audits, drive continuous improvement, and monitor IQC/SQE targets while coordinating the Supplier Quality Management System to ensure top-tier supplier performance.

The role requires strong auditing skills, ISO 9001/14001 experience, and proficiency in 8D problem solving. Fluency in English and MS Office are essential for effective communication and reporting.

Qualifications

• Bachelor’s degree in mechanical and electrical engineering.
• 3–5 years of hands-on experience in supplier QA roles.
• Certified in ISO 9001/14001 and ISO 22000 & GMP implementation.
• Strong 8D problem-solving and QC 7 tools knowledge.
• Excellent English and MS Office skills.

Responsibilities

• Lead supplier process audits and ISO 9001/ISO 14001 audits.
• Organize continuous improvement and monitor IQC/SQE targets.
• Design daily reports to monitor IQC & SQE effectiveness and review reports.
• Review 8D reports and approve ISI and incoming inspection reports.
• Coordinate Supplier Quality Management System activities.

Skills

8D methodology

Auditing

Continuous improvement

Problem solving

English (Fluent)

MS Office

Education

Bachelors in Mechanical and Electrical Engineering

Tools

ISO 9001

ISO 14001

Job description

As a family-owned company, with primary focus on designing and manufacturing a broad spectra of electrical home appliances, we are continuously looking for talents with passion for their profession, who would like to join us in aiming for the highest applicable standards in design, quality, and sustainability. Our customers are world renowned enterprises, who entrust us with the entire range, from product development to manufacturing and innovation. Join our team as an expert in your field of profession and become part of our growing international team. We can assure you an exciting professional journey in an agile environment with tons of possibilities.

Your Tasks

• Lead and conduct supplier process audit for existing and potential supplier and ISO 9001 and ISO 14001 audits on suppliers.
• Organize and monitor continuous improvement in suppliers and monitor department targets and training role of IQC and SQE member.
• Define and design daily reports to monitor the effectiveness of the IQC & SQE group and review 8D reports from suppliers. Approve ISI report created by SQE members and incoming inspection report.
• Design supplier monitoring system and issue reports on a monthly base to management and coordinate manpower and operation in IQC & SQE group.
• Create monthly quality reports related and supplier performance. Co-ordinate overall activity of Supplier Quality Management System.

Your Profile

• Bachelor’s degree in mechanical and electrical engineering and minimum 3 - 5 years’ experience in the same position.
• Certified and highly experienced in process audit internal and external, introduction of ISO 22000 & GMP standard, certified ISO 9001 & 14001.
• Strong in 8D methodology. audit external and internal and familiar with QC 7 tools.
• Familiar with quality continuous improvement, decision making for parts disposition, managing IPQC and handle customers complaint management.
• Fluent in English, solid skill for Microsoft office and good attitude, adaptability to company culture, teamwork spirit and influence skills, problem solving skills, able to handle multi-task and seek lean and continuous improvement, active listening, presentation skills.

Benefits

• performance based bonus
• relocation support
• canteen