Assistant Restaurant Manager — Guest Experience & Ops Lead

PT For Peace Indonesia; Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

Pizza 4P’s Indonesia is seeking a proactive Supervisor/Assistant Manager to support daily restaurant operations and lead the service team on the floor. You will ensure high service quality, cleanliness, and compliance with standards while addressing guest feedback and coordinating with building management.

The role requires hands-on leadership, strong communication in English and Bahasa Indonesia, and availability for shifts, including weekends and holidays.

Qualifications

• Experience as a Supervisor or Assistant Manager in F&B
• Fluent in English and Bahasa Indonesia
• Strong leadership and coordination skills
• Willing to work in shifts, including weekends and public holidays
• Hands-on, proactive, and passionate about hospitality

Responsibilities

• Assist the Restaurant Manager in daily restaurant operations
• Oversee front-of-house and floor operations during shifts
• Lead, supervise, and support the service team on the floor
• Ensure service quality, cleanliness, and operational standards are met
• Handle guest feedback and resolve service-related issues
• Coordinate with building management and external parties
• Monitor inventory and support stock control
• Assist with staff scheduling, training, reporting, and daily briefings

Skills

Leadership

Communication

Problem-solving

Team coordination

Guest service

Job description

Pizza 4P’s Indonesia is seeking a proactive Supervisor/Assistant Manager to support daily restaurant operations and lead the service team on the floor. You will ensure high service quality, cleanliness, and compliance with standards while addressing guest feedback and coordinating with building management.

The role requires hands-on leadership, strong communication in English and Bahasa Indonesia, and availability for shifts, including weekends and holidays.