Job Summary
The Assistant Project Manager provides day-to-day support to the Program and Project Manager in planning, coordinating, and delivering medium-sized technology, automation, and business transformation initiatives across the Group. The role focuses on project coordination, governance, stakeholder engagement, reporting, and execution support to help ensure projects are delivered on time, within scope, and aligned with business objectives.
Working across multiple project workstreams, the Assistant Project Manager helps monitor progress, coordinate activities between business and technical teams, maintain project documentation, manage risks and actions, and support leadership with accurate reporting and decision‑making materials.
Key Responsibilities
Project Coordination & Delivery Support
- Support the Program and Project Manager in planning, executing, and monitoring medium-sized technology and business transformation projects.
- Coordinate project activities across business users, technology teams, vendors, and external partners.
- Track project milestones, deliverables, dependencies, risks, and issues, escalating concerns when required.
- Assist in maintaining project plans, timelines, RAID logs, action trackers, and governance artefacts.
- Follow up with project stakeholders to ensure agreed actions and deliverables are completed on schedule.
Governance, Reporting & Documentation
- Prepare project status reports, steering committee updates, meeting packs, and leadership presentations.
- Consolidate project updates from multiple stakeholders into concise management reports.
- Maintain project documentation including business requirements, project charters, meeting minutes, decision logs, change requests, and lessons learned.
- Support project budgeting, resource tracking, and vendor coordination activities where required.
- Ensure project records are maintained accurately and in accordance with governance standards.
Stakeholder Management & Communication
- Coordinate communication between business stakeholders, subject matter experts, technology teams, and vendors.
- Schedule and facilitate project meetings, workshops, training sessions, and governance forums.
- Prepare agendas, document key decisions, and monitor completion of action items.
- Support change management and user adoption activities, including training coordination and communications.
Business & Operational Support
- Assist with requirements gathering, workshops, process documentation, and solution reviews.
- Support User Acceptance Testing (UAT) preparation, defect tracking, and business readiness activities.
- Coordinate go-live activities and post-implementation support alongside project teams.
- Assist in identifying project risks, dependencies, and opportunities for process improvement.
Executive & Program Support
- Provide administrative and coordination support to the Program and Project Manager across multiple initiatives.
- Coordinate calendars, travel arrangements, workshops, and leadership meetings when required.
- Support preparation of project business cases, proposals, and management documents.
Qualifications and Experience
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- Sound understanding of project management principles and project lifecycle methodologies.
- Familiarity with project management tools such as Jira, Microsoft Project, Planner, Smartsheet, or similar.
- Experience supporting project governance, reporting, stakeholder coordination, or transformation initiatives is advantageous.
- Exposure to technology implementation, business process improvement, or automation projects is preferred.
- Proficient in MS Office (Excel, PowerPoint, Word) and collaboration tools such as Teams.
- Strong organizational and coordination skills with high attention to detail.
- Excellent communication skills in English, both written and verbal.
- Ability to multitask and work effectively in a fast-paced, cross-functional environment.
- Eagerness to learn, proactive attitude, and strong problem‑solving mindset.