Pramuniaga Retail – Pelayanan & Kasir, Shift Full/Part Time

Pt Indomaret; Indonesia; On-site; IDR 34,440,000 - 48,216,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Job summary

Pt Indomaret is seeking a Retail Shift Leader in Tangerang to support the store management team, lead a team of associates on shifts, and ensure excellent customer service and store standards. The role offers leadership growth within a dynamic retail environment in the Banten region.

The ideal candidate has prior retail experience and strong communication, problem-solving, and teamwork skills, with flexibility to work evenings, weekends, and holidays according to store needs.

Qualifications

• Experience in retail or customer service with leadership potential.
• Ability to lead a team and manage shifts.
• Strong communication and problem-solving skills.
• Familiarity with inventory management and POS systems.

Responsibilities

• Lead and motivate a team of retail associates on assigned shifts.
• Provide excellent customer service and resolve inquiries.
• Oversee opening and closing procedures.
• Maintain store standards and visually appealing sales floor.
• Support inventory processes including receiving and stocking.
• Train new team members on policies and product knowledge.
• Drive sales through promotions and upselling.
• Monitor customer traffic and adjust staffing as needed.
• Ensure a safe environment for customers and staff.
• Report performance and issues to the store manager.

Skills

Leadership

Customer service

Communication

Problem solving

Multitasking

POS systems

Inventory management

Teamwork

Education

High School Diploma

Tools

POS software

Job description

Your input helps us improve our service.

Our client is seeking an enthusiastic and dependable Retail Shift Leader to join their team in Tangerang. This role is ideal for an individual with prior retail experience who is ready to take on more responsibility, supporting the store management team in daily operations and leading a team of associates during their shifts. The successful candidate will focus on ensuring excellent customer service, maintaining store standards, and driving sales performance. This is a great stepping stone for career growth within the retail sector, offering valuable leadership experience in a dynamic store environment. We are looking for a motivated individual to contribute to the success of our client's store in Banten.

About the Role

Our client is seeking an enthusiastic and dependable Retail Shift Leader to join their team in Tangerang. This role is ideal for an individual with prior retail experience who is ready to take on more responsibility, supporting the store management team in daily operations and leading a team of associates during their shifts. The successful candidate will focus on ensuring excellent customer service, maintaining store standards, and driving sales performance. This is a great stepping stone for career growth within the retail sector, offering valuable leadership experience in a dynamic store environment. We are looking for a motivated individual to contribute to the success of our client's store in Banten.

Key Responsibilities

• Lead and motivate a team of retail associates during assigned shifts to ensure smooth operations.
• Provide exceptional customer service, assist customers with inquiries, and resolve issues effectively.
• Oversee opening and closing procedures for the store, ensuring all tasks are completed accurately.
• Ensure the sales floor is well-maintained, organized, and visually appealing according to store standards.
• Support inventory management processes, including receiving, stocking, and cycle counts.
• Assist in training new team members on store policies, procedures, and product knowledge.
• Drive sales by promoting products, upselling, and ensuring efficient transaction processing.
• Monitor customer traffic and adjust staffing accordingly to meet service needs during shifts.
• Maintain a safe and secure environment for both customers and staff.
• Report shift performance, operational issues, and sales results to the store manager.

Requirements

• Previous experience in a retail sales or customer service role, with demonstrated leadership potential.
• Strong understanding of retail operations and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required in Tangerang.
• A positive attitude, strong work ethic, and a commitment to teamwork.
• Basic understanding of inventory management and POS systems.
• High school diploma or equivalent required.
• Prior experience as a shift supervisor or team lead in retail is highly preferred for this Banten position.

Benefits

Our client offers a competitive hourly wage and a comprehensive benefits package for this shift leadership role in Tangerang, including health coverage and employee discounts. This position provides excellent opportunities for career development and advancement within the retail industry. You will gain valuable leadership experience and be part of a supportive team environment. Join our client and contribute to creating exceptional shopping experiences for customers in Banten.