API App Testing (Shopeefood)

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

amIT Global Solutions Sdn Bhd seeks an Integration Onboarding & Go-Live Manager to guide merchants through NDA, API documentation, UAT, and live deployment. You will coordinate with internal teams, manage timelines, and provide portal access and post-launch support to ensure smooth store rollouts.

The role requires experience in API/web testing, data manipulation with SQL/Excel, and scripting (GAS/JavaScript/Python/VB). Strong communication and project management are essential.

Qualifications

• Bachelor's degree in CS, Eng or related field.
• Minimum 1 year of work experience in a related field.
• Strong communication skills and good English communication.
• Good project management to plan, control test/automation timelines and manage stakeholders.
• Experience in web-based, API and mobile app testing is a must.
• Experience in data manipulation (SQL, Excel) and automation script development.
• Experience in source code repositories and job schedulers (e.g., Jenkins, Git) preferred.
• Strong organizational skills, fast learning, self-motivation and cheerfulness.

Responsibilities

• Guide merchants/Vendors through the full integration flow: NDA, API documentation walkthrough, kickoff, UAT, and go-live.
• Send kickoff communications to align merchant and internal teams on scope and timeline.
• Coordinate with BPM to create UAT and LIVE vendor IDs and align on timelines.
• Assist post-go-live integration steps and store rollout following SOP & processes.
• Provide merchants with vendor portal access and credentials, support first-time login/setup.
• Coordinate UAT & Testing, respond to merchant requests via WhatsApp or Google Meet.
• Submit UAT testing requests and track with BPM for execution.
• Confirm testing scenarios with merchants: menu sync, order submission, mark-as-ready, promo flows.
• Obtain merchant confirmation via email that UAT passed before progressing to live stage.

Skills

API testing

Web and mobile testing

SQL

Excel

Automation scripting

Google Apps Script

JavaScript

Python

Visual Basic

Jenkins

Git

Project management

English communication

Education

Bachelor's degree in Computer Science, Engineering or related field

Tools

Jenkins

Git

SQL

Excel

Google Apps Script

JavaScript

Python

Visual Basic

Job description

Job Description:

Integration Onboarding & Go-Live Management

• Guide merchants/POS vendors through the full integration flow: NDA signing, API
• documentation walkthrough, kickoff, UAT, and go-live.
• Send kickoff communications to align both merchant and internal teams on integration scope and timeline.
• Coordinate with BPM to create UAT and LIVE vendor IDs, and align on UAT timelines with merchants.
• Continue post-go-live integration steps and store rollout, following the BD project's SOP & process.
• Provide merchants with vendor portal access and credentials, and support first-time login/setup.
• UAT & Testing Coordination
• Respond promptly to merchant requests for UAT/regression testing via WhatsApp or Google Meet.
• Submit UAT testing requests through the tracking sheet and tag BPM for execution.
• Confirm testing scenarios with merchants, covering menu sync, order submission, mark-asready, and promotion order flows.
• Obtain merchant confirmation via email that UAT has passed before progressing to the live stage.

Merchant Support & Issue Resolution

• Triage and resolve merchant-reported issues on menu sync, order payloads, and catalog/dish errors, escalating to Ops/Product/QA as needed.
• Interpret common API error codes (e.g., auth failures, catalog validation errors) and guide merchants or Ops through the fix.
• Investigate root causes for sync or order discrepancies (e.g., missing external IDs, dish creation source) in coordination with Ops.
• Advise merchants on store- and dish-level limits (catalog, option group, dish counts) and platform constraints.

Requirements:

• Bachelor's degree in Computer Science, Engineering or a related field.
• Minimum 1 year of work experience in a related field.
• Strong communication skills, ability to transform technical terms into understandable
• context and good English communication.
• Good project management skills to plan, control test / automation timeline and manage
• stakeholders.
• Experience in web-based, API and mobile app testing is a must.
• Experience in data manipulation (using SQL, Excel, and related tools) and automation
• script development (Google app script / Javascript, python, visual basic, …) is a must.
• Experience in source code repository and job scheduler tools (e.g. Jenkins, Git) is highly
• preferred.
• Strong organizational skills, fast learning, self motivation and cheerfulness.