API App Testing & Merchant UAT Specialist

Shopee; Bangkok; On-site; IDR 320,342,000 - 480,513,000; Full time

Job summary

Shopee is seeking a proactive Integration Onboarding & Go-Live Coordinator in Bangkok. You will guide merchants through NDA to live deployment, coordinate UAT testing, and provide post-go-live support across catalog, menu, and order flows.

The role requires strong communication, project management, and API/testing experience. You will work with cross-functional teams to resolve issues and ensure successful store rollouts in the region.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or a related field.
• Minimum 1 year of work experience in a related field.
• Experience in web-based, API and mobile app testing is a must.
• Experience in data manipulation (SQL, Excel) and automation script development is a must.
• Experience with source code repositories and job schedulers (Jenkins, Git) is highly preferred.

Responsibilities

• Guide merchants through the full integration flow from NDA to go-live.
• Coordinate UAT and testing with merchants and internal teams.
• Provide merchants with portal access and login support post go-live.
• Triage and resolve merchant issues related to menu sync, orders, and catalog errors.
• Interpret API error codes and guide fixes with Ops/QA teams.
• Investigate root causes for sync/order discrepancies with Ops.
• Advise merchants on store and dish-level limits and platform constraints.

Skills

Strong communication

Project management

English communication

Fast learning

Self motivation

Cheerfulness

Data manipulation

Education

Bachelor's degree in Computer Science, Engineering or related field

Tools

SQL

Excel

Google Apps Script

JavaScript

Python

Visual Basic

Jenkins

Git

Job description

Shopee is seeking a proactive Integration Onboarding & Go-Live Coordinator in Bangkok. You will guide merchants through NDA to live deployment, coordinate UAT testing, and provide post-go-live support across catalog, menu, and order flows.

The role requires strong communication, project management, and API/testing experience. You will work with cross-functional teams to resolve issues and ensure successful store rollouts in the region.