QA Engineer (ShopeePay) - Sea Labs Experienced (Individual Contributor) Jakarta Engineering and Technology

Monee; Jakarta Pusat; On-site; IDR 180,000,000 - 340,000,000; Full time

Job summary

Monee, a leading digital payments provider, seeks a QA Engineer to ensure the availability, performance, and usability of payment platforms across Southeast Asia and Latin America. You will collaborate with developers, product managers, UX designers, and operations engineers to design tests for critical financial workflows and APIs.

You will develop automated tests for APIs and backend services, investigate defects, and contribute to CI/CD quality gates, with exposure to distributed systems and

Qualifications

• 2+ years of QA experience or equivalent in software testing.
• Experience testing backend services, REST APIs, microservices, or distributed systems.
• Familiarity with API testing tools such as Postman, Swagger, REST Assured, or similar tools.
• Basic to intermediate SQL skills for data validation and troubleshooting.
• Hands-on experience in UI and Mobile Automation frameworks such as Playwright, Cypress, or WebdriverIO.
• Understanding of software testing principles, defect lifecycle, and Agile development practices.
• Strong analytical and problem-solving skills, with attention to detail.
• Good communication skills and the ability to work with international, cross-functional teams.
• Willingness to learn AI, use AI to facilitate and enhance quality.

Responsibilities

• Design and execute test plans for payment/financial products, APIs, integrations, and financial workflows.
• Perform functional, integration, regression, end-to-end, and production validation testing.
• Test critical scenarios such as payment success and failure, retries, timeouts, duplicate requests, reversals, refunds, and reconciliation.
• Develop and maintain automated tests for APIs and backend services.
• Identify, investigate, and track defects; work with engineers to drive issues to resolution.
• Participate in release quality assessment, incident investigation, and root-cause analysis.
• Improve test coverage, QA processes, automation frameworks, and CI/CD quality gates.
• Collaborate with local/regional teams to deliver reliable payment services across multiple markets.

Skills

QA experience

API testing

SQL

UI automation

Agile

Cross-functional

Education

Bachelor's degree in CS/Engineering/IT

Tools

Postman

Swagger

REST Assured

Playwright

Cypress

WebdriverIO

Job description

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

About the team:

About the Team

Monee is Sea’s main business and a key foundation. Our R&D team works across Indonesia, Singapore, and China. We provide secure and reliable financial products and payment services for millions of merchants and users across Southeast Asia, Latin America, and other markets. Our systems support e-commerce, food delivery, digital payments, and a wide range of financial services.

Together, we aim to reach the forefront of cashless payment technology by providing a more accessible, secure and reliable payment network that empowers individuals as well as micro, small and medium enterprises around the globe.

About the Role

As a Quality Assurance (QA) Engineer, you will work with some of the most talented minds in the world, collaborating with fellow Developers, Product Managers, User Experience Designers and Operation Engineers to design, test and safeguard availability, performance and usability of our business-critical functionalities that delight both internal business and external end-users.

You will collaborate with experienced engineers across countries and functions, solving complex distributed-systems and payment-platform challenges at significant scale. This role offers strong opportunities to deepen your expertise in QA & AI technology.

Job Description:

• Design and execute test plans for payment/financial products, APIs, integrations, and financial workflows.
• Perform functional, integration, regression, end-to-end, and production validation testing.
• Test critical scenarios such as payment success and failure, retries, timeouts, duplicate requests, reversals, refunds, and reconciliation.
• Develop and maintain automated tests for APIs and backend services.
• Identify, investigate, and track defects; work with engineers to drive issues to resolution.
• Participate in release quality assessment, incident investigation, and root-cause analysis.
• Improve test coverage, QA processes, automation frameworks, and CI/CD quality gates.
• Collaborate with local/regional teams to deliver reliable payment services across multiple markets.

Requirements:

• Bachelor’s degree or above in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.
• 2+ years of experience in QA, software testing, test engineering, or quality assurance.
• Experience testing backend services, REST APIs, microservices, or distributed systems.
• Familiarity with API testing tools such as Postman, Swagger, REST Assured, or similar tools.
• Basic to intermediate SQL skills for data validation and troubleshooting.
• Hands-on experience in UI and Mobile Automation framework such as Playwright, Cypress, or WebdriverIO.
• Understanding of software testing principles, defect lifecycle, and Agile development practices.
• Strong analytical and problem-solving skills, with attention to detail.
• Good communication skills and the ability to work with international, cross-functional teams.
• Willingness to learn AI, use AI to facilitate and enhance quality .