Air Freight Ops Lead: Planning & Compliance

EASYSPEED GLOBAL FORWARDING (SINGAPORE) PTE. LTD.; Batam; Presencial; IDR 89.280.000 - 156.240.000; Jornada completa

Descripción de la vacante

EASYSPEED GLOBAL FORWARDING (SINGAPORE) PTE. LTD. seeks an experienced Freight Forwarding Coordinator in Batam to drive pre-shipment planning, booking, and documentation coordination across cross-border shipments.

You will liaise with local agents, freight forwarders, and end customers, ensure compliance, monitor handling and loading, and resolve bottlenecks while maintaining clear updates. Applicants should have a Diploma/Degree in SCM or Logistics, 3–4 years in freight forwarding or related

Formación

• Diploma/Degree in Supply Chain Management, Logistics, or related discipline.
• 3–4 years of experience in freight forwarding, air export shipping, or ground handling oversight.
• Practical knowledge of customs documentation and regional export clearance workflows.
• Proficiency in MS Office and standard Freight Management Systems (e.g., CargoWise).
• Good command of English, Mandarin and Bahasa Indonesia.

Responsabilidades

• Pre-Shipment Planning & Booking: Communicate with Batam logistics agents, freight forwarders, and end customers to gather shipment details.
• Documentation & Compliance Coordination: Review cross-border documentation (Invoices, Packing Lists, MAWB/HAWB, Manifests, FTZ/PBKB forms).
• Stakeholder & Relationship Management: Act as the point of contact for customer inquiries on shipment status and bookings.
• Issue Resolution & Communication: Address bottlenecks, provide real-time updates and alternatives during disruptions.
• Ground Handling Oversight & Audit: Supervise GHAs and warehouses; audit workflows for permits and waybills.
• Cargo Build-Up & Loading Supervision: Oversee palletization, container loading, and safety compliance.
• Discrepancy Reporting & Damage Control: Oversee damages and incorrect shipments; issue discrepancy reports and corrective actions.

Conocimientos

English

Mandarin

Bahasa Indonesia

Educación

Supply Chain/Logistics degree

Herramientas

CargoWise

MS Office

Descripción del empleo

EASYSPEED GLOBAL FORWARDING (SINGAPORE) PTE. LTD. seeks an experienced Freight Forwarding Coordinator in Batam to drive pre-shipment planning, booking, and documentation coordination across cross-border shipments.

You will liaise with local agents, freight forwarders, and end customers, ensure compliance, monitor handling and loading, and resolve bottlenecks while maintaining clear updates. Applicants should have a Diploma/Degree in SCM or Logistics, 3–4 years in freight forwarding or related