Agency Business Development Partner

AIA Shared Services; Kota Pekanbaru; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

AIA invites you to join as Agency Business Development Partner (Senior Level). You will strengthen the Agency network, drive sales performance, recruitment excellence, and leadership capability across Indonesia, ensuring an end-to-end, consistent, high-quality ecosystem for our customers and communities.

This role suits someone who loves developing people, leveraging data, influencing leaders, and building high-performing agency organizations.

Qualifications

• Bachelor's degree from any major.
• Minimum 7 years of experience in agency development, sales management, business development, or related fields.
• Strong leadership and coaching capability; passionate about developing people.
• Excellent communication and presentation skills; comfortable acting as a key spokesperson at large events.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Deliver the performance and compliance to quality standards of the assigned region.
• Provide guidance in resolving the gap and be a thought partner for agents.
• Daily Monitoring MAPA and drive Agents’ productivity uplift using MAPA and digital tools adoption.
• Manage performance of Agency leaders and top performing agents through data analysis across dimensions.
• Offer business consultation to drive impact and achieve targets.
• Deliver strategic initiatives execution and implementing it with agents.
• Plan recruitment events to attract high quality agents.
• Empower leaders to conduct interviews independently, communicate proposition, meanwhile, proactively attract high quality agents.
• Ensure 90 days onboarding program run for new Agents.
• Develop or Transform Leader Mindset to become Agency Builder to unlock their unlimited potential business.
• Manage Maintenance of Contract (MoC) Agents and Agency Leaders on Monthly basis.

Skills

Leadership

Coaching capability

Communication

Presentation skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities. Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role As Agency Business Development Partner (Senior Level), you will play a pivotal role in strengthening AIA’s Agency network. You’ll drive sales performance, recruitment excellence, and leadership capability in your assigned region — while ensuring our Agency Ecosystem runs end‑to‑end with consistency and quality. This is a role for someone who loves developing people, leveraging data, influencing leaders, and building high‑performing agency organizations.

Key responsibilities

• Deliver the performance and compliance to quality standards of the assigned region.
• Provide guidance in resolving the gap and be a thought partner for agents.
• Daily Monitoring MAPA and drive Agents’ productivity uplift using MAPA and digital tools adoption.
• Manage performance of Agency leaders and top performing agents through data analysis across dimensions.
• Offer business consultation to drive impact and achieve targets.
• Deliver strategic initiatives execution and implementing it with agents.
• Plan (e.g., sales builder, follow-up follow-through, DILO/WILO/MILO) and organize recruitment events (e.g., events, promotions) to attract high quality agents.
• Empower leaders to conduct interviews independently, communicate proposition, meanwhile, proactively attract high quality agents.
• Ensure 90 days onboarding program run for new Agents.
• Develop or Transform Leader Mindset to become Agency Builder to unlock their unlimited potential business.
• Manage Maintenance of Contract (MoC) Agents and Agency Leaders on Monthly basis.

Qualifications

• Bachelor’s degree from any major.
• Minimum 7 years of experience in agency development, sales management, business development, or related fields.
• Strong leadership and coaching capability; passionate about developing people.
• Excellent communication and presentation skills; comfortable acting as a key spokesperson at large events.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Positive, forward-thinking mindset; resilient under pressure.
• Fluent in English (spoken & written).

Open for multiple locations across Indonesia.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

"Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.