Aftersales

PT Jala Lintas Media; Jakarta Timur; On-site; IDR 90,000,000 - 180,000,000; Full time

Job summary

PT Jala Lintas Media (JLM) is an ISP founded in 2009, serving Telecommunications & Internet Service Providers. The role focuses on sustaining customer relationships, managing renewals, and serving as the primary technical and administrative contact for clients.

In this position you will drive customer loyalty, handle upsell opportunities, and ensure seamless contract administration within a growing telecom environment in Jakarta.

Responsibilities

• Maintain relationships with customers to ensure loyalty
• Manage customer contract renewals
• Act as the main point of contact for customers, both technically, and administratively
• Perform upselling and cross selling to existing customers

Job description

Maintain relationships with customers to ensure loyalty

Manage customer contract renewals

Act as the main point of contact for customers, both technically, and administratively

Perform upselling and cross selling to existing customers

Telecommunications & Internet Service Providers 101-1,000 employees

PT. Jala Lintas Media (JLM) is an ISP (Internet Service Provider), which was founded in 2009, and has been granted permission from the Director General of Post and Telecommunication as an internet service provider to :

Registration Number 185 / KEP / DJPPI / KOMINFO / 7/2011.

JLM also have been officially registered as a formal member of APJII (Association of Indonesian Internet Service Provider).

The spirit underlying the establishment of JLM is to face the development of the IT world that can not bargain again. Services and our longing for stable, reliable with reasonable price.

PT. Jala Lintas Media (JLM) is an ISP (Internet Service Provider), which was founded in 2009, and has been granted permission from the Director General of Post and Telecommunication as an internet service provider to :

Registration Number 185 / KEP / DJPPI / KOMINFO / 7/2011.

JLM also have been officially registered as a formal member of APJII (Association of Indonesian Internet Service Provider).

The spirit underlying the establishment of JLM is to face the development of the IT world that can not bargain again. Services and our longing for stable, reliable with reasonable price.