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Pt Ratna Asia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 280,000,000; Full time

Benefits offered by this job

Uncapped commission

Car allowance

Medical coverage

Professional development

Leadership role Surabaya

Job summary

Marriott International in Surabaya is seeking a Senior Sales Specialist to own and execute strategic sales plans, manage key client accounts, and expand the local customer base. You will lead negotiations, mentor junior staff, and analyze market trends to drive revenue in a competitive market.

This role emphasizes relationship-building, proactive business development, and delivering measurable sales outcomes for the Surabaya team.

Qualifications

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

Responsibilities

• Develop and execute strategic sales plans to achieve company objectives and expand client base in Surabaya.
• Manage a portfolio of high-value client accounts, fostering strong relationships and ensuring customer retention.
• Lead negotiations for complex sales agreements and ensure profitable outcomes.
• Mentor and coach junior sales representatives, providing guidance on sales techniques and product knowledge.
• Analyze market trends and competitor activities to identify new business opportunities and adapt sales strategies accordingly.
• Prepare and present regular sales reports to management, detailing progress, challenges, and forecasts.

Skills

Sales strategy

Account management

Negotiation

Leadership

Communication

Education

2-year degree

Bachelor's degree

Tools

CRM systems

MS Office

Job description

Job Description

Additional Information

Job Number

Job Category Sales & Marketing

Location Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261

VIEW ON MAP ( Full Time

Located Remotely? N

Position Type Management

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market – competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company's customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

Employment Opportunities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Benefits and Perks

• Highly competitive salary and uncapped commission potential.
• Car ownership program and fuel allowance.
• Comprehensive medical, dental, and vision coverage.
• Opportunities for professional development and leadership training.
• Significant role in shaping the sales strategy for the Surabaya market.

Senior Sales Specialist – Surabaya

Job Identification: Sales and Marketing

Job Schedule: Full time

Job Title: Senior Sales Specialist

Key Responsibilities

• Develop and execute strategic sales plans to achieve company objectives and expand client base in Surabaya.
• Manage a portfolio of high-value client accounts, fostering strong relationships and ensuring customer retention.
• Lead negotiations for complex sales agreements and ensure profitable outcomes.
• Mentor and coach junior sales representatives, providing guidance on sales techniques and product knowledge.
• Analyze market trends and competitor activities to identify new business opportunities and adapt sales strategies accordingly.
• Prepare and present regular sales reports to management, detailing progress, challenges, and forecasts.

Requirements

• Minimum 5 years of experience in a B2B sales role, with a proven track record of exceeding targets.
• Demonstrated success in managing key accounts and driving revenue growth.
• Excellent leadership, communication, and presentation skills.
• Strong understanding of sales methodologies and CRM systems.
• Bachelor's degree in a relevant field is highly desirable.
• Ability to work independently and as part of a collaborative team in East Java.

Benefits

• Highly competitive salary and uncapped commission potential.
• Car ownership program and fuel allowance.
• Comprehensive medical, dental, and vision coverage.
• Opportunities for professional development and leadership training.
• Significant role in shaping the sales strategy for the Surabaya market.