Admin Padel Academy

Tamora Group; Mengwi; In loco; IDR 55.800.000 - 83.700.000; Tempo pieno

Descrizione del lavoro

Tamora Group is seeking an Academy Administrator to manage daily administrative operations, bookings, and scheduling to ensure a seamless client experience. This role emphasizes accurate booking systems, clear communication, and smooth coordination between clients and coaches.

The position requires strong organizational skills, attentiveness to detail, and the ability to multitask in a busy environment. Candidates should be comfortable with basic computer tools and booking software, delivering

Competenze

• Experience in administration or customer service is a plus.
• Strong communication and organizational skills.
• Detail-oriented with good multitasking ability.
• Comfortable using basic computer tools and booking systems.
• Friendly, reliable, and service-oriented.

Mansioni

• Provide customer service and handle day-to-day client interactions in a professional and friendly manner.
• Manage customer bookings, including new reservations, cancellations, and schedule adjustments.
• Communicate clearly with clients regarding bookings, updates, and inquiries.
• Create and oversee daily and weekly class schedules to ensure smooth operations.
• Process customer payments and ensure transactions are recorded.
• Input and update new programs, classes, and packages into the booking system.
• Coordinate closely with coaches regarding schedules, changes, and operational updates.

Conoscenze

Customer service

Communication

Organization

Multitasking

Attention to detail

Strumenti

Booking system

Descrizione del lavoro

The Academy Administrator is responsible for managing daily administrative operations, customer service, and scheduling activities to ensure smooth coordination between clients and coaches. This role plays a key part in delivering a seamless customer experience, maintaining accurate booking systems, and supporting program execution.

Key Responsibilities :

• Provide customer service and handle day-to-day client interactions in a professional and friendly manner
• Manage customer bookings, including new reservations, cancellations, and schedule adjustments
• Communicate clearly with clients regarding bookings, updates, and general inquiries
• Create, organize, and oversee daily and weekly class schedules to ensure smooth operations
• Process customer payments and ensure all transactions are recorded accurately
• Input and update new programs, classes, and packages into the booking system
• Coordinate closely with coaches regarding schedules, changes, and operational updates

Qualifications :

• Experience in administration or customer service is a plus
• Strong communication and organizational skills
• Detail-oriented with good multitasking ability
• Comfortable using basic computer tools and booking systems
• Friendly, reliable, and service-oriented