Padel Academy Operations & Scheduling Lead

PT Tamora Padel Nusantara; Provinsi Bali; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Friendly team

On-site parking

Job summary

PT Tamora Padel Nusantara in Bali is seeking an Academy Administrator to manage daily administrative operations, customer service, and scheduling activities to ensure smooth coordination between clients and coaches. You will maintain accurate booking systems and support program execution.

Ideal candidates have experience in administration or customer service, strong communication and organizational skills, and attention to detail.

Qualifications

• Experience in administration or customer service is a plus.
• Strong communication and organizational skills.
• Detail-oriented with good multitasking ability.
• Comfortable using basic computer tools and booking systems.
• Friendly, reliable, and service-oriented.
• Having a background in padel or the sports industry is a plus.

Responsibilities

• Provide customer service and handle day-to-day client interactions in a professional and friendly manner
• Manage customer bookings, including new reservations, cancellations, and schedule adjustments
• Communicate clearly with clients regarding bookings, updates, and general inquiries
• Create, organize, and oversee daily and weekly class schedules to ensure smooth operations
• Process customer payments and ensure all transactions are recorded accurately
• Input and update new programs, classes, and packages into the booking system
• Coordinate closely with coaches regarding schedules, changes, and operational updates

Skills

Customer service

Scheduling

Booking systems

Microsoft Office

Multitasking

Tools

Booking software

CRM software

Job description

PT Tamora Padel Nusantara in Bali is seeking an Academy Administrator to manage daily administrative operations, customer service, and scheduling activities to ensure smooth coordination between clients and coaches. You will maintain accurate booking systems and support program execution.

Ideal candidates have experience in administration or customer service, strong communication and organizational skills, and attention to detail.