Padel Academy Ops & Scheduling Lead

Tamora Group; Provinsi Bali; In loco; IDR 60.000.000 - 90.000.000; Tempo pieno

Descrizione del lavoro

Tamora Group is seeking an Academy Administrator to manage daily administrative operations, customer service, and scheduling activities. You will ensure a seamless client experience, maintain accurate booking systems, and support program execution.

You will handle bookings, communicate with clients, and coordinate with coaches to keep class schedules running smoothly. Strong organizational and communication skills are essential for success.

Competenze

• Experience in administration or customer service is a plus.
• Strong communication and organizational skills.
• Detail-oriented with good multitasking ability.
• Comfortable using basic computer tools and booking systems.
• Friendly, reliable, and service-oriented.

Mansioni

• Provide customer service and handle day-to-day client interactions in a professional and friendly manner.
• Manage customer bookings, including new reservations, cancellations, and schedule adjustments.
• Communicate clearly with clients regarding bookings, updates, and general inquiries.
• Create, organize, and oversee daily and weekly class schedules to ensure smooth operations.
• Process customer payments and ensure all transactions are recorded accurately.
• Input and update new programs, classes, and packages into the booking system.
• Coordinate closely with coaches regarding schedules, changes, and operational updates.

Conoscenze

Customer service

Communication

Organization

Multitasking

Formazione

Experience in administration

Strumenti

Booking software

Microsoft Office

Descrizione del lavoro

Tamora Group is seeking an Academy Administrator to manage daily administrative operations, customer service, and scheduling activities. You will ensure a seamless client experience, maintain accurate booking systems, and support program execution.

You will handle bookings, communicate with clients, and coordinate with coaches to keep class schedules running smoothly. Strong organizational and communication skills are essential for success.