Admin & GA (Sparks English) - Medan

SEVEN Retail Group; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

SEVEN Retail Group is seeking an Administrative Associate for our Medan branch. You will handle front-line administrative duties, manage student records and inquiries, and support teachers and staff to ensure a smooth learning experience.

The role requires coordinating schedules, handling billing tasks, and promoting branch activities. Weekend shifts are required to support our programs and events, with a focus on accuracy and friendly service.

Qualifications

• Experience in administrative roles is required.
• Excellent communication skills in English are a plus.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency with MS Office applications (Word, Excel, PowerPoint).
• Interest in education and child development is beneficial.

Responsibilities

• Administrative Management: oversee daily inquiries, student records, and inventory supplies.
• Scheduling: coordinate class schedules, teacher assignments, and events.
• Customer Service: interact with parents, students, and visitors in a professional manner.
• Financial Management: assist with billing, invoicing, and petty cash processes.
• Team Support: provide admin support to teachers and staff, including attendance and materials.
• Marketing Support: assist in promoting branch activities via social channels and flyers.

Skills

Multitasking

Time management

Customer service

English communication

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Database management

Job description

Area of Focused: Ensuring the smooth and efficient operation of our branch. You will be responsible for managing administrative tasks, coordinating schedules, and providing exceptional customer service to both students and parents.

Key Responsibilities

Administrative Management: Oversee day-to-day administrative tasks such as handling inquiries, managing student records, and maintaining inventory supplies.

Scheduling: Coordinate class schedules, teacher assignments, and special events to optimize resource utilization and ensure a seamless learning experience.

Customer Service: Interact with parents, students, and visitors in a friendly and professional manner, addressing inquiries, resolving concerns, and providing information about our programs.

Financial Management: Assist with billing, invoicing, petty cash, cash in advance, and payment collection processes, ensuring accuracy and timely payments.

Team Support: Provide administrative support to teachers and staff, assisting with lesson materials, attendance tracking, and other paperworks as needed in a timely manner.

Marketing Support: Assist in promoting branch activities and events through various channels, including social media, flyers, and community outreach initiatives.

Requirements

Minimum 1 year experience in administrative roles, preferably in an educational or childcare setting.

Willing to work in shifts.

Available to work on weekends (the off-days will be between Mon. to Fri.).

Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment.

Meticulous attention to detail and accuracy in handling administrative tasks and managing records.

Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with database management systems.

Excellent verbal and written communication skills in English is a plus.

Genuine interest in contributing to the education and development of children, with a commitment to fostering a positive learning environment.

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.