Accounts Receivable Specialist (B2C)

AnyMind Group; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

AnyMind Group is seeking an Accounts Receivable Specialist (B2C) in Jakarta to manage high-volume transactions and maintain accurate customer billing. You will resolve inquiries, process refunds, and work with payment gateways to minimize discrepancies.

Applicants should have a finance/accounting background with at least 2 years in AR, and strong Excel skills; experience with Stripe/PayPal is a plus. JavaScript knowledge is not required, but attention to detail is essential.

Qualifications

• Bachelor's degree or Diploma in Finance, Accounting, Economics, or related field.
• Min 2 years in high-volume accounts receivable, retail billing, or collections.
• Proficient in Microsoft Excel; ERP/POS or payment platforms are a plus.
• Strong attention to detail in reconciling data and refunds.

Responsibilities

• Manage full high-volume accounts receivable cycle from invoices to collections.
• Interact with customers to resolve billing inquiries, failures, and disputes.
• Reconcile daily sales and merchant processor statements to minimize discrepancies.
• Use accounting software and Excel to manage refunds, chargebacks, and workflows.

Skills

Attention to detail

Customer communication

Empathetic problem-solving

Education

Bachelor's degree or Diploma in Finance

Accounting or Economics background

Tools

ERP systems

POS systems

Stripe

PayPal

Job description

Accounts Receivable Specialist (B2C)

We're looking for a detail-driven Accounts Receivable Specialist (B2C) to manage our high-volume financial transactions. If numbers, precision, and customer-centric collaboration excite you, join us to help ensure every transaction is processed with excellence and accountability.

What You'll Do

• Manage the full high-volume accounts receivable cycle, from processing consumer invoices to tracking daily retail payment collections.
• Interact directly with customers to resolve billing inquiries, payment failures, and disputes while maintaining a positive brand relationship.
• Reconcile daily sales and merchant processor statements (payment gateways, credit cards, e-wallets) to minimize discrepancies and bad debt.
• Utilize accounting software and advanced Excel skills to manage refunds, chargebacks, and optimize transactional workflows.

What We're Looking For

• Bachelor's degree or Diploma in Finance, Accounting, Economics, or a related field.
• Minimum 2 years of experience in high-volume accounts receivable, retail billing, or collections.
• Proficient in Microsoft Excel; experience with ERP systems, POS systems, or payment platforms (e.g., Stripe, PayPal) is a plus.
• Strong attention to detail in reconciling large datasets and processing consumer refunds.
• Excellent communication and empathetic problem-solving skills for handling consumer disputes.
• Familiarity with consumer credit control, chargeback management, and B2C collections procedures.