B2C AR Specialist: Precision & Customer Care

AnyMind Group; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

AnyMind Group is seeking an Accounts Receivable Specialist (B2C) in Jakarta to manage high-volume transactions and maintain accurate customer billing. You will resolve inquiries, process refunds, and work with payment gateways to minimize discrepancies.

Applicants should have a finance/accounting background with at least 2 years in AR, and strong Excel skills; experience with Stripe/PayPal is a plus. JavaScript knowledge is not required, but attention to detail is essential.

Qualifications

• Bachelor's degree or Diploma in Finance, Accounting, Economics, or related field.
• Min 2 years in high-volume accounts receivable, retail billing, or collections.
• Proficient in Microsoft Excel; ERP/POS or payment platforms are a plus.
• Strong attention to detail in reconciling data and refunds.

Responsibilities

• Manage full high-volume accounts receivable cycle from invoices to collections.
• Interact with customers to resolve billing inquiries, failures, and disputes.
• Reconcile daily sales and merchant processor statements to minimize discrepancies.
• Use accounting software and Excel to manage refunds, chargebacks, and workflows.

Skills

Attention to detail

Customer communication

Empathetic problem-solving

Education

Bachelor's degree or Diploma in Finance

Accounting or Economics background

Tools

ERP systems

POS systems

Stripe

PayPal

Job description

AnyMind Group is seeking an Accounts Receivable Specialist (B2C) in Jakarta to manage high-volume transactions and maintain accurate customer billing. You will resolve inquiries, process refunds, and work with payment gateways to minimize discrepancies.

Applicants should have a finance/accounting background with at least 2 years in AR, and strong Excel skills; experience with Stripe/PayPal is a plus. JavaScript knowledge is not required, but attention to detail is essential.